IT Technician at Pioneer Learning Trust
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About this Role
We are seeking a skilled IT Technician to join
our Trust-wide Team to provide high-quality, hands-on ICT support across all
Pioneer Learning Trust Schools.
Working closely with the Trust ICT Services Manager, you
will be the go-to technical point of contact—ensuring our hardware, software
and networks run seamlessly to support both our pupils' learning and our
staff's daily operations. From managing our IT Helpdesk and developing our
Google Workspace environment to assisting with site safety systems (like
CCTV and access control), this is a dynamic role where no two days are the
same. You will also act as the technical point of contact for our website
provider, overseeing platform health, managing access and performing routine
technical maintenance to keep our digital presence running smoothly.
- First-Line
Support: Managing the IT Helpdesk,
troubleshooting hardware/software queries, and providing hands-on, on-site
technical support.
- Website
Management: Acting as the technical contact for
the website provider and schools, checking and securing website
compliance, performing platform maintenance and sourcing and managing the
upload of content across the Trust.
- Network
& Asset Management: Assisting with
network maintenance, software licensing, device security and keeping our
ICT asset registers up to date.
- Future
Planning & Collaboration: Supporting the
development of Google Workspace, researching new tech developments and
finding opportunities for contract unification across schools.
- Infrastructure
& Security: Maintaining compliance with UK
GDPR, deploying backup protocols and supporting site security systems like
CCTV and key fob configurations.
If
you are a collaborative team player with strong technical know-how, a flexible
approach and a driving license to move between our school sites, we would love
to hear from you!
Related Documents
Contact Details
Maria Priano
01582706500
mpriano@pioneerlearningtrust.co.uk
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