➢ Maintain an up-to-date knowledge of all the local services which could provide support for parents and be able to guide parents about which would be most appropriate. Working in partnership with those agencies and challenging provision of services where appropriate.

➢ Lead responsibility for identifying pupils/ families needing specialist early intervention and provide comprehensive assessment of whole family needs and manage the caseload of those families with the outcome of achieving Early Help aims.

➢ Liaise with a range of health and support agencies to seek advice and support on behalf of children with specific concerns which may affect their engagement at school.

➢ Provide support, encouragement and pastoral care to pupils at the school.

➢ Work with a range of stakeholders, parents, support staff, outreach agencies and other schools to ensure the continuity and progress of individual pupils, especially with regard to self-esteem

➢ Respond to conflicts and situations as they arise. Defuse situations and develop strategies for those involved in conflict, liaising on the school’s behalf when difficulties arise with families.

➢ Support identified students on identified issues such as self-esteem, friendship issues, behaviour, bullying etc.

➢ Promote a home/school liaison service by being available for parents on both a drop-in and appointment basis.

➢ Participate in school review meetings and in-service training (INSET) days to help develop and define school policies regarding pastoral care, and pupil support

➢ Develop the school’s links to members of the community with regard to helping the school.

➢ Liaise with the school nurse, Education Welfare Officer (EWO) and other pastoral services within the school to develop a united strategy when tackling different issues.

➢ To offer support, advice and give a level of expertise regarding safeguarding to all members of the academy staff team, taking appropriate action when required.

➢ To triage referrals from staff and, taking appropriate action and making direct referrals to Children’s Services and other relevant agencies.

➢ To ensure that all staff have access to and understand Waterside Academy’s Safeguarding/Child Protection

➢ To review, update and amend policy documents relating to safeguarding.

➢ To contribute to Child Protection Conference and Core Group processes by either attending or ensuring that a relevant member of staff attends meetings and necessary paperwork is completed or appropriate documentation is available.

➢ To keep an accurate and up to date database of information on students who fall into a safeguarding/child protection category including notes of referrals made / support declined

➢ To monitor and develop Waterside Academy’s systems for reporting safeguarding concerns.

➢ To prepare reports for Waterside Academy’s Leadership Team and Governing Body regarding trends in safeguarding concerns or relevant safeguarding information.

➢ Chair Early Help meetings/ TAF / multi agency support meetings and maintain an up-to-date database of interventions and outcomes