This is a fantastic opportunity to make a real impact on the daily lives of staff and students by ensuring seamless access to technology.

Working under the guidance of the Network Manager, you will be a vital part of our technical team, contributing to the support of all schools across the Trust. Your main focus will be to support staff and students in the effective use of IT services and equipment, alongside the crucial tasks of maintaining, diagnosing, and upgrading our technology infrastructure.

As an IT Technician, you will be responsible for:

• Day-to-Day School Support: Ensuring the high availability of IT services and devices within the host secondary school.

• First-Line Technical Support: Acting as the initial point of contact for IT requests and issues. This involves performing diagnosis and troubleshooting procedures on hardware, peripherals, and applications.

• Third-Party Liaison: Communicating and coordinating with external support and vendors as directed by the Network Manager or Trust IT Lead.

• Primary School Support: Providing onsite and ticket-based support to a cluster of allocated Trust primary schools.

• IT Consultancy: Serving as the key IT advisor for your allocated primary schools on all technology-related matters.

We are looking for someone who is:

• Experienced in first-line technical support and diagnosis.

• Passionate about IT and its role in education.

• An excellent communicator, capable of explaining technical issues clearly to non-technical users.

• Highly organised, able to manage and prioritise support tickets effectively.

• Flexible and willing to travel to different Trust school locations as required.

  We are pleased to offer a Recruitment & Retention (R&R) incentive of 5% for the right candidate.  

  How to apply

  If you have any questions or would like to speak to someone about this post, please contact us via headteacher@theswanschool.org.uk or on 01865 416070. You are advised to visit our website to find out more about working at The Swan. We would be delighted to arrange an opportunity to visit the school and or speak to existing members of staff.

  Applications for this post should be made through the My New Term recruitment portal. Please contact us if you have any queries regarding the application process.

  The deadline for applications is 8am on Monday 5th January 2026, with interviews to be held the week commencing 12th January. Please note that applications will be considered as they are submitted and the school reserves the right to withdraw the advert early if a suitable candidate is found.

  
  

  About the River Learning Trust

  Education has the power to change lives, communities and society for the better. At RLT we believe that we can achieve more for our pupils, trainees, staff and communities by working together rather than alone. Schools in RLT are united by a common belief in the benefits of working together, and by our commitment to shared principles.

  OUR VISION is for our schools and SCITT to improve rapidly, continuously and sustainably: to be better faster together.

  OUR ‘WHY?’ is that children and young people ‘only get one go’ in school and therefore as part of RLT we aim to ensure the best possible ‘go’ for our pupils.

  OUR ‘HOW?’ is through the highest support and challenge for our schools and each other, underpinned by our principles.

  Our employees benefit from a wide variety of support including extensive  continuing professional learning and development opportunities, wellbeing and staff networks and access to Defined Benefit Pension Schemes (TPS and LGPS) for all staff. For more information on what it is like to work for the Trust, and the benefits you could access, please see our “Working in RLT” guide.

  This role includes regulated activity relevant to children. 

  The River Learning Trust and The Swan School are committed to safeguarding and promoting the welfare of all children and preventing extremism.   The Trust is required to conduct a variety of checks and online searches about you as part of their recruitment process in accordance with Keeping Children Safe in Education guidance. It is an offence to apply for certain roles within schools if you are barred from engaging in regulated activity relevant to children.

  For all RLT Safer Recruitment Documentation candidates should click on the following link RLT Safer Recruitment Documents for Candidates. Please see our website for up to date policies including our Child Protection and Behaviour Policies. 

  This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. For further guidance for applicants click on this link List of offences that are not filtered