We are looking to appoint a Student Support Liaison to join our College to act as a first point of contact for students seeking advice/guidance. The role holder will provide a welcoming, responsive and student-centred service.

• Provide a warm and friendly service for students requesting advice and guidance
• Ensuring students are given the correct information to resolve any issues
• Communicate student concerns to the appropriate person should you not be able to resolve them
• Ensure any changes to student support are understood and guidance is timely and appropriate
• Liaise with the Lead Pastoral Tutor, Pastoral Leader and the wider college leadership team to report on trends related to student needs and requirements
• Academic Support: Working closely with subject teachers and academic departments to support students with study habits, time management, motivation, and dealing with academic pressures and oversee this in the Atrium
• Ensure the learning environment is scholarly, productive and that college expectations for learning requirements are being met
• Keep a record of student interaction and maintain registers of student attendance to private study sessions in the Atrium.
• Safeguarding and Welfare: Ensuring all students are safe and that any concerns about wellbeing or safety are dealt with promptly and sensitively, in line with statutory safeguarding responsibilities.
• Referral Services: Where appropriate and under guidance from the Pastoral or college leadership team, provide access to external support services, including counselling, mental health services, financial advice, and specialist support when needed
• Enrichment and Life Skills: Supporting the wider personal development of students through workshops, events, and drop ins focused on wellbeing, resilience, and life beyond college.

The ideal candidate will have experience of working in a customer facing /reception/admin/student support environment. 

Closing Date: Sunday 12 July 2026. Please apply at the earliest opportunity. We reserve the right to close the vacancy early should we receive applications from outstanding candidates. 

Applicants must complete the Trust’s application form via My New Term- we cannot accept CVs.  When applying, please complete all sections of the application form and ensure that you do not leave any gaps in your qualification/work history and that you give details of any periods not accounted for by full time employment, education or training. Forms with missing sections and/or gaps may not be considered.

Our vacancies are advertised on the MyNewTerm platform. To apply for these please click the vacancies button, or scroll down further to see our live jobs.

Wootton Academy Trust is committed to safeguarding the welfare of children and young people, and expects all staff and volunteers to share this commitment.  Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

Wootton Academy Trust is committed to diversity in our workforce and welcome applications from all sections of the community.  The role is covered by Part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role.  All applicants must have the right to live and work in the UK.

Wootton Academy Trust supports Equal Opportunities Employment.

A NOTE FOR RECRUITMENT AGENCIES - We prefer to hire people directly. We’ll be in touch if we need you!