About this Role

About us

The Ferrars Academy is a very popular, successful and well resourced academy; rated Good by Ofsted, we pride ourselves on delivering excellence in education, for infant and nursery aged children. We are located on the outskirts of Luton close to the M1, A5 link roads and the L&D hospital. Our 3 form entry school has a very diverse school population with a range of different languages, religions and cultures. Our children are well behaved and learn in a vibrant and friendly environment.

About the job

We are looking to appoint someone to work in our busy school office. The successful candidate will have excellent interpersonal and communication skills with the ability to priorities, be well organised with excellent IT skills.

Duties are wide and varied but predominantly include:

• ·         Providing a full reception service to the school including taking telephone calls and messages, greeting pupils and visitors and assisting as appropriate, receiving deliveries etc.
• ·         Maintaining pupils welfare including the management of medicine and care plans and pupil records, defining the first aid provision across the school and liaising and assisting outside agencies.
• ·         Operating computerised information and communication systems to support the administration and management of the school.
• ·         Providing general administration and clerical assistance.

This is a permanent position, starting February 2026.

Term time only

Working hours:

Monday – Wednesday 8:30am – 4:00pm

Thursday - Friday 8:00am – 4:00pm

36 hours per week with 30 minutes unpaid lunch break

Salary £21347 - £22033

About you

You will have a good level of spoken and written English, be a confident communicator; providing front line representation of the Academy both face to face and by answering calls and taking enquiries. You will need to be able to deal politely and tactfully with a wide range of people and have sound verbal reasoning skills. You will need to have an excellent attention to detail, ensuring accuracy at all times. You will be proficient with the use of email and productivity tools such as Google Workspace and Microsoft 365 and be willing to learn internal processes and administrative online systems. A knowledge of Arbor (school MIS system) or a willingness to learn is essential. You will need to be comfortable juggling many different requests and show a keen interest in playing a full part in the life of our school community.

So, if this sounds like you, we look forward to receiving your application.

We can offer you

We can offer you a vibrant and friendly environment with well-behaved children.  We have very friendly and welcoming staff and a supportive leadership team.  We offer a range of staff benefits and incentives, including discounted wraparound care fees, online shopping parcel drop off facilities, free refreshments and subsidised school lunches.

Quotes from our current staff members

“The academy allows me time off to watch my own children’s performances”

“As a new member of staff, I felt welcomed and supported”

“Ferrars offers a friendly, family working environment”

Additional information: 

Applicants for this public facing post will need to demonstrate the ability to converse and provide effective help or advice in fluently spoken English.  

Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service (DBS). This post is exempt from the Rehabilitation of Offenders Act 1974.  Internet searches will also be carried out prior to interview. 

Those who were born or have lived outside the UK may need to acquire additional overseas checks, which will be the responsibility of the candidate. 

 Experience of working in a school is desirable. 

  CV's and Personal statements are not accepted for any posts based in schools.  

  Please ensure that references include your most recent employer and that the contact email is their professional NOT their personal email address. 

 Successful applicants may be called to interview before the closing date and as such the advert may be withdrawn earlier than stated so early applications are encouraged. 

 Interview date:  Candidates may be called before the closing date.

 Visits to the school are welcomed, please contact the school office to book an appointment. 

The Ferrars Academy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. As an employer we are committed to promoting and protecting the wellbeing of all our staff.