Please note that applications will be reviewed as received and should a suitable candidate be identified, we may close the vacancy early. Therefore, early application is encouraged. 

The role: Pupil Support Officer

The hours: 37  hours per week. Term Time Only. Monday to Thursday 8.00am to 4.15pm. Fridays: 8.00am to 2.15pm

Contract: Permanent 

Salary:  Actual Salary: £22,005.57 to £25,023.76

Start: 1st September 2025

Vacancy Details 

Nyland is an SEMH Primary School in Swindon for children with social, emotional and mental health needs. We aim to build an ethos of emotional awareness and understanding and we celebrate the diversity and uniqueness in our school. 

In our most recent Ofsted inspection, the school was rated GOOD in all areas—a testament to the dedication and passion of our entire team and school community. 

We couldn’t do what we do without our fantastic staff team, and we are looking for an organised and effective administrator to join our hard-working office team as a Pupil Services Officer, providing a high quality administration service within our school office. If you are looking to continue your school administration career in a challenging and rewarding role within our school, then we want to hear from you. Come and join us on this exciting journey to help our school be the very best it can be for our children. 

All About You 

Do you have what it takes to join us? The Pupil Services Officer we would like to join us will be: 

• A friendly, organised and experienced School Administrator. 

• An excellent communicator with outstanding customer service skills. 

• Educated to GCSE level, including English and Maths. 

• Competent in using Microsoft Office and Outlook. 

• Passionate about working in a school environment. 

Why Work for us? 

We think you will love working with us and here are some of the reasons why: 

• We are a welcoming and supportive school with strong values and a caring ethos. 

• Our staff are a hardworking team dedicated to helping children succeed. 

• Our children are engaged and eager to learn. 

• We have a supportive leadership team and wider school community. 

• As part of The White Horse Federation multi-academy trust, we benefit from their support, encouragement, shared resources and outstanding CPD opportunities. 

Why not come and see for yourself? We would love to welcome you to our school and show you around so that you can better understand our school environment. Please get in touch with the school office to arrange. 

The White Horse Federation is a large Multi-Academy Trust in South West and South East England, committed to providing the very best education for our students. We believe in empowering our staff to be the very best they can be, and that is why you will find a wide range of professional development opportunities available to you when you join us. 

The Advantages of joining our Federation

In addition, our employees reap the rewards of a competitive benefits package, including:

• Employee Assistance programme

• Cycle to Work Scheme

• Menopause support network

Discounts, save money on holidays, clothing and much more:

• Discounts for Teachers - All staff within the Trust can take advantage of the discounts

• Blue Light Discount

• Eye Care Vouchers

Development

• Access to up-to-date training on safeguarding and child protection to ensure staff are fully supported in their roles, including ongoing updates on statutory safeguarding guidance and legislation.

• CPD Programme

• Supportive leadership team to help you reach your full potential

Pension / Leave and Service

• Excellent Pension Scheme*

• Employer contributions above national standards

• Enhanced family-friendly policies, including maternity, paternity, adoption, and shared parental leave

• An additional White Horse concessionary day’s leave per year

Ready to Apply? 

We hope we have done enough to give you a flavour of what it is like to work here. If you would like come and join us, then please apply today – we are looking forward to hearing from you. 

The White Horse Federation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. If successful for this role, you will be expected to apply for a disclosure from the Disclosure and Barring Service before an appointment is confirmed. Please note that references will be sought on shortlisted candidates before the interview.

The White Horse Federation values uniqueness and recognises the benefit of having a diverse workforce. We value the contributions of all staff from a wide range of backgrounds and we are committed to building an inclusive workplace that reflects the diversity of the communities we serve. At The White Horse Federation, we believe that everyone should be treated with fairness and respect and share a commitment to Equality, Diversity and Inclusion at all of our schools. We welcome applications from all backgrounds and operate a fair recruitment process, free from discrimination against protected characteristics, in line with the Equality Act 2010.