MAIN DUTIES AND RESPONSIBILITIES:  Front of House / Reception Duties • Welcome visitors in a warm, friendly but professional manner • Ensure visitors sign in and out and are badged in line with safeguarding procedures • Operate the school switchboard, and monitor and manage the school enquiries email box • Provide an initial point of contact, managing email, post, telephone and in-person enquiries • Promptly and efficiently respond to enquiries, redirecting complex queries as appropriate • Receive deliveries, manage outgoing post, arrange special deliveries when necessary • Assist in arranging and providing refreshments/catering for visitors as appropriate Communications • Contact parents/carers when necessary, for example if a child is unwell • Help to create and distribute school newsletters and other parent/carer communications • Help keep information on the school website up to date and accurate • Assist with the marketing and promotion of the school • Provide advice and guidance to staff, pupils and others Organisation and Planning • Help with organising and managing school events, for example sports days, open days • Help with organising school trips, for example booking transport and venues • Assist with diary and date management, liaise with and make appointments with visitors  • Contribute to the development and organisation of school systems, procedures and policies General Office and Administrative Duties • Undertake photocopying and printing • Ensure accurate record keeping, including data entry, filing and document storage • Help prepare and distribute papers for meetings, and occasionally take notes at meetings • Assist with stock control, including ordering new stock and resources when required Additional Duties • Support the school first aiders, e.g. giving medication or sitting with children who are unwell All staff are required to • Contribute to the overall ethos, work and aims of the school and the Q1E Trust • Understand and comply with all policies and procedures • Establish constructive relationships with other staff, and with parents/carers and visitors • Be aware of and support difference and ensure equal opportunities for all • Recognise own strengths and areas of expertise and use these to advertise and support others • Attend and participate in meetings, events, INSET days and other training as required • Understand how to report Child Protection, Safeguarding and Health and Safety concerns.  • Safeguarding and promoting the welfare of children is everyone's responsibility.