'A great place to work with lots of friendly people, everyone was really kind and helpful in offering up their time and knowledge’ Home Attendance Liaison Officer.

We have the exciting opportunity to work collaboratively with experienced staff in a high quality and well-resourced environment in the role of Attendance Officer in our Primary Phase. We are based in West London/Ealing. The role is to work Monday to Friday from 8am to 4pm on a term time basis plus professional development days throughout the year.

Skills & Experience needed:

• The role of Attendance Officer in our Primary Phase requires promoting attendance and punctuality by carrying out daily monitoring, prompt and rigorous responses to pupil lateness or absence including updating daily registers using Bromcom as well as inputting and maintaining records of family contacts and interventions including the processing of term-time leave requests
• Applicants must have strong organisational and administrative skills with experience of managing records
• Excellent oral and clear communication skills with a professional manner face to face, over the telephone and email
• Experience in a customer-facing environment working to strict deadlines and periods of intense workload and demand
• A calm and confident demeanour with the ability to show assertion when necessary

What we offer you:

• Excellent employer pension contributions of over 19% with the Local Government Pension Scheme
• Extensive free on‑site parking with enough space to accommodate all staff
• Complimentary use of our newly refurbished, state of the art Fitness Suite
• A comprehensive and ongoing CPD programme to support your professional growth
• Subsidised meals served in our high‑quality in‑house restaurant
• Family‑friendly policies, including enhanced paid dependants’ leave, religious observance days, wedding and funeral leave, moving day leave, and paid time for NHS medical appointments
• Access to our Employee Assistance Programme and Occupational Health services
• Access to the Cycle to Work Scheme
• Free eye tests for staff
• Access to a range of discount schemes including Blue Light Card, Discounts for Teachers, and Costco membership.

Commitment to safeguarding:

• ARA is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination
• The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We reserve the right to hold interviews in advance of the closing date should a favourable application be received.

ARA is committed to the protection and safety of our learners. The successful applicant will be required to undertake an enhanced criminal record check via the Disclosure and Barring Service and Social media check prior to commencing the role.