Safeguarding Officer / Education Welfare Officer (EWO) at Serenity School Old Palace Croydon

Serenity School Old Palace Croydon is looking to appoint an experienced and passionate Safeguarding Officer / Education Welfare Officer (EWO) to join our supportive and collaborative team.  

Serenity School Old Palace Croydon is a specialist educational setting that provides a safe, nurturing, and structured environment for both pupils and staff. We are committed to ensuring that every pupil receives the support they need to thrive academically, socially, and emotionally. As part of our commitment to safeguarding and pupil welfare, we are seeking a dedicated professional who can play a pivotal role in protecting vulnerable children, promoting positive attendance, and supporting families to achieve the best possible outcomes.

The successful candidate will act as the first point of contact for safeguarding concerns across the school, working closely with the Headteacher, staff, families, and external agencies to ensure pupils are safe, supported, and able to engage fully in their education. Alongside safeguarding responsibilities, the postholder will lead on attendance monitoring and intervention, helping to improve attendance and remove barriers to learning.

Key Responsibilities

The successful candidate will be responsible for:

• Acting as the first point of contact for safeguarding and child protection concerns, ensuring appropriate and timely action is taken
• Coordinating referrals, attending multi-agency meetings, and maintaining accurate safeguarding records and documentation
• Monitoring, analysing, and promoting pupil attendance, working proactively with families to improve attendance outcomes
• Liaising effectively with social care, external agencies, parents/carers, and school staff to support pupil welfare and wellbeing
• Supporting the development, implementation, and monitoring of safeguarding procedures, attendance processes, and staff training

Person Specification

We are looking for someone who:

• Has experience working within safeguarding, child protection, attendance, education welfare, or a related field
• Demonstrates a strong understanding of safeguarding legislation, child protection procedures, and attendance requirements
• Possesses excellent communication, organisational, and record-keeping skills
• Can build positive and professional relationships with pupils, families, staff, and external agencies
• Is resilient, highly professional, and able to manage sensitive situations with integrity, discretion, and confidence

Why Join Serenity Education Group?

At Serenity Education Group, we are committed to providing a nurturing and supportive environment for both our pupils and staff. We value professional development, collaboration, and wellbeing, and we strive to create a workplace where individuals feel respected, empowered, and able to make a meaningful difference.

This is an opportunity to join a dedicated team that places safeguarding, inclusion, and pupil welfare at the heart of everything it does. You will play a vital role in ensuring that children and young people are safe, supported, and able to achieve their full potential.

Safeguarding and Pre-Employment Checks

Serenity Education Group is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced Disclosure and Barring Service (DBS) check.

For international candidates, a latest Police Clearance Certificate (PCC) from their home country will be required.

Successful candidates must also provide satisfactory references covering the last five years of employment or education, including any gaps.

Please find the Job Description attached for more information.