You will be our school's first point of contact and responsible for providing hands-on resolution of technical issues, troubleshooting, and maintaining service performance and delivery. It also proactively offers technical support for our computer systems, MDM (Mobile Device Management), network, and other IT-related infrastructure to ensure optimal performance and reliability.

You will lead the daily monitoring of the performance and security of the Trust networks, ensuring that all our devices, servers, systems, and infrastructure are secure and resolving any issues as they arise in line with Standard Operational Procedures and timelines while ensuring high data integrity and compliance standards.  

You will lead on the monitoring and reviews of our filtering and monitoring software, acting on information trends as required, and undertaking training and support sessions with staff on systems, procedures, and software as required.

About You

You will be highly motivated, efficient, and organised, and a team player. You will work with people at all levels across the school. You have a track record of working in a busy environment where attention to detail is essential, along with the ability to manage various tasks simultaneously.

You will have excellent written and verbal communication skills, be able to liaise with families and professionals and remain level-headed when dealing with sensitive information. A high level of competency in Microsoft Office applications (Excel, Word, PowerPoint, etc.) is also required.

A level 3 IT-related qualification would be ideal, however not essential as full training and support will be provided

 If you are energetic and want to make a difference in the education sector, this role could be for you! 

Next Steps

If you are interested in this position and would like to have a more detailed conversation or visit the school before applying, please call us.  We will happily provide you with as many details as possible to support this process.

When you have enough information to apply, please complete all sections of the application form via MyNewTerm.  CVs will not be accepted.

All applicants will be emailed with the shortlisting decisions. References for shortlisted candidates may be requested before interviews.

If you experience any issues while using MyNewTerm, please do not hesitate to contact a member of the HR Team at hr@theprimaryfirsttrust.co.uk.

If a suitable candidate is identified, interviews for this position may be conducted earlier than the stated closing date. Therefore, we encourage interested applicants to submit their applications promptly. Early submission will ensure consideration for the position and increase the likelihood of being invited for an interview. We appreciate your understanding and look forward to receiving your application.

Safer Recruitment, Inclusive and Diversity 

The Primary First Trust is committed to safeguarding, Prevent and the welfare of pupils and this post is subject to an Enhanced DBS Clearance, health clearance, social media checks, a probationary period and satisfactory references.

The Trust strives to be an inclusive and diverse organisation where everyone can feel to be themselves and experiences a strong sense of belonging.

The Trust wholeheartedly supports the principle of equality and diversity in employment. It opposes all forms of unfair or unlawful discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sex.  We encourage and support the recruitment, retention, and career development of people from ethnic, cultural, and social backgrounds from as wide a range as possible, and we seek to develop a community of staff that accurately represents society as a whole.  All applications for employment with the Trust will be considered against the criteria outlined in the person specification for the position advertised.

No agencies, please.  We will contact you if we need support on recruitment.