1st Line IT Support Technician

Based at Aston Manor Academy but working across Equitas Academies Trust

36.5 hours per week

Grade 2:  £24,796 to £26,824 per annum (All year round)

with flexible working opportunities

Equitas Academies Trust ICT Central Services team have a vacancy for a reliable, creative, and organized professional with a good knowledge of IT and excellent people skills to provide support across the Trust.  This is an exciting opportunity to get involved in the transformation of our network systems through supporting the implementation of project development work across the Trust.

This role is ideal for an individual who wishes to move into a customer facing role and has an interest in supporting and dealing with IT issues. The successful candidate will have excellent planning and organizing skills and the ability to demonstrate excellent communication skills, with a proven track record of problem solving.  You will be able to demonstrate your ability to provide support to our wide range of end users, prioritizing and maintaining IT data records accurately. If you are able to adapt and learn quickly in a busy education setting, able to monitor, resolve, and where required, escalate first line helpdesk tickets, we would welcome your application.

Working as an effective member of the ICT team, you will support the basic operation and configuration of Academy desktop computers and any other devices, while ensuring all administrative tasks are completed in a timely manner.  You will have an eye for detail and enjoy a challenge.  We are also willing to consider flexible working arrangements, reduced hours for the right candidate.

Equitas Academies Trust was formed in September 2012 and incorporates Aston Manor Academy (Secondary) and Chilwell Croft Academy (Primary). Both Academies are happy, exciting and inspiring learning environments for their children who are from a vibrant mix of cultures. The staff and Trustees have a great sense of pride in their schools and care passionately about the pupils they serve. 

As an employer, Equitas Academies Trust offers:

• A supportive and nurturing working environment
• A commitment to CPD opportunities
• Employee wellbeing benefits including access to a bus pass scheme, Voluntary Health Care Cash Plan, cycle to work scheme, technology scheme and 1-2-1 Clinical Supervision for DSLs
• Employer contributions to Local Government Pensions Scheme (support staff) or Teacher Pensions Scheme (teaching staff)
• An inclusive and caring ethos.

The successful candidate should have a commitment to the Trust and community ethos. We pride ourselves on improving the lives of our students, as well as supporting the fantastic team who dedicate themselves to students every single day. This is an opportunity to really make a difference and enjoy a varied, challenging, and ultimately rewarding role.

This Trust is committed to safeguarding and promoting the well-being of all children and expects our staff and volunteers to share this commitment. The successful candidate will be subject to all pre-employment checks necessary to meet safer recruitment requirements, including a satisfactory enhanced DBS check, right-to-work check, and references.

Please note: Applicants must already have the legal right to work in the UK at the time of application.

For further information on the Job Description, Person Specification, and application form, please visit the school website: Work For Us - Equitas Academies Trust.

Closing date for application forms: 13th April 2026 at 12 noon.