Are you an IT Technician ready to advance your career or an IT Manager seeking an exciting new challenge? The Learning Academies Trust is offering a permanent IT Deputy Manager role for a dynamic professional with strong technical expertise, a passion for improving digital environments, and the drive to lead an innovative organisation. This role offers the opportunity to deliver top-tier IT services within an educational setting, perfect for those committed to enhancing digital resources and making a positive impact in schools.

Key Responsibilities

• Develop and implement the Trust's IT strategy to ensure a secure and innovative digital environment.
• Manage service desk operations, ensuring efficient logging, prioritisation, and resolution of issues.
• Support IT infrastructure design, maintenance, and system reliability.
• Assist with IT projects, training, and the effective use of digital resources.
• Strengthen cyber security and disaster recovery through risk management, audits, and incident response planning.  

The successful candidate will have:

• A minimum of 3 years of experience working in technical support or IT management. 
• Experience in a Microsoft environment including M365, Exchange, Sharepoint, Intune, Active Directory, Google and Apple MEM, as well as various server and cloud technologies.
• Knowledge of enterprise infrastructure design and operations.
• Strong troubleshooting, analytical, and diagnostic skills.
• Proactive and driven, with the ability to work independently while thriving in a collaborative team environment.
• Excellent communication skills with a customers and key stakeholders.
• Experience in an education setting is desirable but not essential.
• GCSEs Maths and English C or above and be able to illustrate good literacy and numeracy skills.
• Be able to travel between the 18 schools within the Trust. A full driving license is required for business insurance.

Please ensure you download and read the recruitment pack attached at the bottom of this page for the detailed requirements of this role.

About the Trust

The Learning Academies Trust is a family of 18 schools across Plymouth and surrounding areas, dedicated to delivering outstanding education to all our children, whatever their starting point or background. Our Trust’s mission is:

Together we will… work with our children, families, and communities to provide exceptional learning opportunities for all our children

As part of the trust, we will support you to learn and develop, providing outstanding CPD and opportunities for collaboration between schools within the trust sharing resources, expertise and knowledge.

Further information about the position, the trust and the benefits we offer can be found in the attached recruitment pack.

To request a tour of the Central Team or to discuss the role in anyway please contact 01752 914160. 

If you believe you can demonstrate the dedication, skills and passion required, we look forward to receiving your application. If there are no vacancies currently, but you would like to register your interest for future vacancies, please join our talent pool and we will be in touch as soon as we have a suitable position. 

Please note, the closing date is for guidance only. Successful applicants will be invited to interview at the earliest available opportunity. Learning Academies Trust reserves the right to close the vacancy early if a suitable candidate is found.

With 18 individual primary schools, the Learning Academies Trust is the largest primary school trust in Plymouth and the first education employer in Plymouth to achieve the Livewell Southwest Wellbeing at Work Bronze Award. The Trust is committed to supporting the wellbeing of all staff and is proud to work closely with official bodies to ensure we have a holistic approach to staff wellbeing.

We are committed to safeguarding and promoting the welfare of children and we expect all staff to share this commitment.  This post is exempt from the Rehabilitation of Offenders Act 1974; pre-employment checks will be carried out; references will be sought for all shortlisted candidates and all shortlisted candidates will be requested to complete a questionnaire about any convictions or adult cautions that are unspent.  Guidance will be given to those shortlisted. Appointment is subject to an Enhanced DBS.