IT Technician (Level 1) at King's Group Academies
New
New
Band 2, Points 2-3
About this Role
We are seeking an enthusiastic IT
Technician Level 1 to join the central King’s Group Academies IT Service. This
is an excellent opportunity for someone at the start of their IT career to
develop hands-on technical skills while supporting staff and students across
our academies in Gosport and Portsmouth. At KGA, our work is guided by our
values of Honesty, Faith and Courage, and our IT service plays a vital role in
enabling high-quality education and opportunities for every child.
The role provides first-line technical support, helping to resolve day-to-day IT issues, set up devices and classrooms, and ensure that our digital systems run smoothly. You will respond to support requests, carry out basic troubleshooting, install hardware and software, and escalate more complex issues to senior colleagues. You will also support site moves, events and equipment deployment, contributing to a reliable and professional IT service that underpins teaching, learning and academy operations.
Our ideal candidate will be friendly,
patient and customer-focused, with a genuine interest in technology and problem
solving. You may have previous experience in a helpdesk, customer service or IT
support environment, or be looking to take your first step into an IT career.
Strong communication skills, attention to detail and a willingness to learn are
essential.
In return we offer professional
development, opportunities to gain recognised IT qualifications, and clear
progression to Level 2 Technician within a collaborative, inclusive and
values-led Trust committed to investing in its people.
Related Documents
Contact Details
Luke Mulhall
lmulhall@kgahampshire.uk
King's Group Academies
Open Data obtained from: Department for EducationHampshire
PO2 0NT
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