The Role

Successful applicants will join a small and supportive team of staff and be able to make a positive contribution to the development of the Academy. You will be directly responsible for the venue and the lettings customers during the lettings hours as directed by the Trust Lettings Manager.

Main Duties

• To be responsible for the opening and locking of the buildings for community activities as directed, which can be daytime, evening and at weekends.
• To maintain the highest level of customer service at all times and be a friendly and welcoming face of the lettings team
• To provide on-site security during lettings hours, and the supervision of the buildings and grounds to prevent damage and misuse of the facilities
• To assist with the setting up and clearing away of equipment and furniture required for lettings use
• To be familiar with and adhere to the Health and Safety Policy
• To take all reasonable steps to ensure users comply with the Health and Safety Policy and Conditions of Hire, including the enforcement of the ‘No Smoking’ policy at all Trust venues
• To ensure that correct procedures are adopted in the event of an emergency

The Candidate

We are looking for a polite and friendly individual who is capable of being responsible for the security of the whole venue during lettings hours. Prior experience of being a key holder is desirable but not essential. Previous experience of lone working is also desirable but not essential.

You will be the customer face of our lettings team and must be able to demonstrate an excellent standard of customer service. You will be punctual and professional in your manner and of smart appearance at all times.

Why Work for Affinity?

At Affinity, we pride ourselves on being a great place to work, a workplace where everyone belongs, progresses, and thrives. We recognise that our colleagues are our greatest asset, and we are committed to ensuring they feel valued, supported, and empowered.

As a Trust, we are privileged to employ inspirational people who make a positive difference every day. In return, we continually strengthen our offer of a supportive, inclusive, and ambitious working environment, one that promotes mental and physical wellbeing, builds confidence, and fosters pride across our organisation.

Our People Strategy

Our People Strategy is built around three core pillars:

Belongs - Equality, Diversity and Inclusion

We cultivate an inclusive culture that celebrates diversity, champions equality, and ensures all staff feel respected, valued, and genuinely part of our community.

Progresses - Staff Development and CPD

Our Professional Growth Model empowers colleagues to take ownership of their development. Our strong investment in CPD sets us apart and ensures every colleague has the opportunity to grow and succeed.

Thrives - Wellbeing

We know that mental and physical wellbeing are essential to feeling supported and performing well. That’s why we place strong emphasis on creating an environment where colleagues feel healthy, valued, and able to thrive.

What are the Benefits of Joining Affinity?

• Investment in your professional development and CPD through our Professional Growth Model

• Removal of performance-related pay

• A commitment to dignity and respect in the workplace

• Opportunities for collaborative working through leadership and staff networks

• A Trust-wide approach to reducing workload

• Wellbeing initiatives supported by our Wellbeing Champion Network
  
  

In addition to these core benefits, we also provide an excellent wider package that includes:

• Employee Assistance Programme and mental health support services

• Access to Benenden Health’s self-pay private healthcare service

• Discounted gym membership with Everyone Active

• Cycle to Work scheme

• BHSF health cash plan

• Eye care vouchers

• Flu vaccination vouchers

Additional Information:

Please note that we do not hold a sponsorship licence and, therefore, are unable to employ individuals residing outside of the UK or candidates living within the UK who require continued sponsorship to work in the UK.

Please note:  Completed applications should be received by 09:00am of the closing date. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Please ensure to regularly check your junk/spam folder for any correspondence in relation to the progress of your application. Due to the volume of applications we receive, it is not policy to give individual feedback at this stage.

We welcome a broad range of perspectives with a commitment to equality of opportunity by recruiting a diverse workforce, and creating an inclusive environment and a culture of belonging for everyone in Affinity Learning Partnership. Therefore, we encourage applications from underrepresented communities irrespective of age, disability, race, religion and belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marriage or civil partnership status, or neurodivergent status. We are happy to make reasonable adjustments wherever possible through the recruitment process should this be required. 

The Trust is committed to safeguarding and promoting the welfare of children and young people and this position is subject to an Enhanced Disclosure check under the Rehabilitation of Offenders Act 1974.

All applicants must be able to provide documentation to prove their right to work in the UK.