Post: Student Services Officer

Location: PEAK Academy, Drake Lane, Dursley, Gloucestershire, GL11 5HD

FTE Salary Range: NJC Grade E Pt 6-8 £25,898 - £26,824 pro rata

Actual Annual Salary: £23,127 - £23,870 

Contract Type: Permanent, term time only (39 weeks per year)

Contract Hours: 37 hours per week

About the role

We are seeking to appoint an exceptional administrator to support the school office in the management and delivery of all office and administrative services for The Peak Academy.

About the successful candidate

This is a great opportunity for a self-motivated, self-sufficient, dynamic and very well organised individual with a can-do attitude to be part of a fast-growing team. We are looking for people who have the following experience and qualities:

•           NVQ Level 2 in administration or equivalent qualification or experience
•          Good knowledge of general computer packages and office equipment e.g. Microsoft Office, Excel, photocopier, telephones etc.
•           GCSE Mathematics and English – Grade C and above
•          Experience of working in a school environment
•           Using judgement when interpreting and resolving problems.
•           Good keyboarding skills for the production of routine correspondence and emails with occasional typing
•           Excellent numeracy skills and attention to detail.
•           Experience of using Arbor would be advantageous, although training will be provided
•           Have good verbal and written communication skills to exchange information with a range of audiences (e.g. staff, pupils and others).

About the School

PEAK Academy is a day specialist provider of education in Dursley, Gloucestershire for children and young people aged from 11 to 16 years who have an SEMH profile. There are currently 60 pupils on roll but Reach South plans, in partnership with the LA to diversify both number and age range.

PEAK formally joined Reach South in August 2022. The Trust has secured capital to ensure the capacity for growth and diversification.

PEAK’s aim is to build safe independent lives for the SEMH population through a process of understanding, support, and enablement. To achieve this goal the school looks at the unique impact social, emotional, and mental health experiences has on the individual child. From this we aim as a school to personalise the child’s curriculum, care, and therapeutic package to ensure every child achieves and experiences success and independence.

This is a unique opportunity to not only join the team at Peak, but also to work for a Trust within a framework of specialist provision. The Trust, our schools, and our pupils require staff who are looking to be innovative, bold, and collaborative. Your work will always be challenging and rewarding as a part of the Reach South Specialist team.

About the Trust

Reach South is a young and developing Trust which operates across the South West of England with the aim of delivering all through 3-19 education.  We operate 15 academies in Plymouth, Bournemouth, Dorset, Gloucestershire and Wiltshire.  We are building this Trust on a clear set of values, behaviours and curriculum principles. At the heart of those values and principles is a belief in our young people and a determination to support them to develop the knowledge, skills and attitudes to become the successful citizens for today and all of their tomorrows.

Our core business is delivering exceptional education for children and young people with a mission to help all pupils aspire to achieve beyond the expectations that others put on them.  We do this through the development of a talented and committed workforce. In order to deliver exceptional opportunities for learning, we need highly motivated staff across all parts of the organisation. 

Those we recruit are able to demonstrate that they share our values, are highly motivated to work with colleagues, within and beyond their school, to continuously develop their skills and pursue professional excellence

Next Steps

If you think this role may be for you and want to be involved at this exciting time in our development and have any questions about the position, please get in touch by contacting the school. We would be happy to facilitate a visit to our site to see the school in operation. Contact details are:

seasingwood@thepeakacademy.org
Tel: 01453 542130

Closing date: for applications is 30th November 2025

Interview Date:  Interviews are provisionally booked for w/c 8th December 2025

To apply for this opportunity, please complete our online application form by clicking ‘apply now’ on the advert.

We reserve the right to interview and appoint prior to the closing date. Therefore, an early application is strongly advised.

Opportunities and Benefits 

We offer a competitive salary plus LGPS pension, great career progression and development opportunities, access to our Employee Assistance Programme with many other benefits. 

We’re proud of how we support our staff in order that you have high levels of job satisfaction, are aware of the difference you are making for the children and families you work with and can see your contribution towards our community. There are regular opportunities for professional development and training, and a wider community of staff to network with within Reach South Multi Academy Trust. You will have the chance to visit other local schools, work alongside a range of outside professionals and take part in a variety of e-learning and face-to-face training.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Each post is subject to an enhanced DBS check.

Reach South Academy Trust has an Equal Opportunities Policy for selection and recruitment. Applicants are requested to complete the Equal Opportunities Monitoring section of the application form before submitting.