Administration Assistant and Receptionist

Location: Sedgehill Academy, Sedgehill Road, London SE6 3QN

Salary:  United Learning Support Staff Payscale: Actual £26,761.52 (£30,239.00 FTE)

Contract type:  Permanent

Job overview

We are seeking a dedicated and organised Administration Assistant and Receptionist to join our busy school office team. In this varied role, you will provide high-quality administrative support while managing the school’s reception area. You will play a key part in supporting staff and students by ensuring that all visitors have a great first impression of the school, maintaining records, and contributing to the smooth day-to-day running of the school.

Key Responsibilities

·     To act as first point of contact on behalf of the school for all visitors, parents, deliveries and contractors; ensuring meeting and greeting in a professional manner to ensure a great impression of the school, whilst ensuring the school’s safeguarding procedures are always followed

·     To deal professionally, promptly and efficiently with incoming telephone calls, directing callers to the right person, taking messages and using judgement to screen calls if necessary

·     To use tact and diplomacy when dealing with complex reception/visitor matters in sometimes difficult circumstances.

·     To be responsible for the smooth running and organisation of the reception area and all the associated duties and tasks, ensuring the reception desk, outer reception area and small meeting room are neat, and always ensuring information security and confidentiality

·     Accurately record messages/incidents ensuring all messages are conveyed to the right person, promptly

·     To take messages for staff and communicate them effectively and  monitor the reception info email box and executing requests

·     To be able to Tannoy in a clear and concise manner, in emergencies

·     To open and distribute incoming mail and ensure the franking machine is topped up and all outgoing mail has the correct postage ready for collection each day by Royal Mail

·     Deal with any local incoming/outgoing mail/deliveries: ensuring large items are dealt with and removed from the reception area by the site team as soon as possible.

·     To maintain and print off fire registers daily and attach to clipboards ready for fire drills

·     To register the students who are late in the morning after 8.45am

As part of United Learning Trust, our staff are better rewarded: with good career opportunities, benefits, and ultimately, the satisfaction of helping children to succeed. We invest in our staff's wellbeing; it's our core ethos, we call ‘the best in everyone’. Central Office staff work closely with schools, offering a wealth of expertise to underpin our knowledge. The specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. Everything that we do is geared towards improving life outcomes for young people.  ‘We also believe in offering our staff 'more pay, more time and more support’.

 Flexible Working:

At United Learning, we value the dedication, professionalism and hard work of our teachers, support staff and school leaders, and strongly believe that everyone should be able to do their job without sacrificing family life or compromising their well-being. We are committed to encouraging and enabling flexible working opportunities throughout our schools wherever possible and will support employees seeking to work more flexibly.

Rewards and benefits

·       Competitive salary

·       At least eight INSET days per year

·       A designated personal day each year for you to use as you wish

·       Enhanced contributory local government pension scheme

·       Enhanced occupational sick pay, protecting you and your family

·       Competitive and enhanced maternity, paternity, and adoption benefits

·       Over 250 employee exclusive benefits through our partners Perkbox, including access to wellbeing resources, discounted cinema tickets, holidays and gym memberships, car leasing and Cycle2work schemes

Conisborough College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any successful applicant will be required to undertake an Enhanced Disclosure check by the Disclosure & Barring Service (DBS).

To Apply

Please apply online: https://www.sedgehillacademy.org.uk/visit the “Work with Us” page.

Or contact our recruitment team at: info@sedgehillacademy.org.uk

 Unfortunately we do not accept CVs. 

 Please note we reserve the right to close this vacancy early should we receive a large volume of applications

Closing date: 24 July 2026