Job Title: Receptionist

 E-ACT Bourne End Academy | Developing Future Leaders 

Want to make a difference to young people? 

Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence?  

We are looking for a Receptionist

Key responsibilities:

• Delivering an effective reception service including answering routine telephone and face to face enquiries; signing in visitors and sorting and distributing internal and external mail
• Communication to parents via the text message and email service as and when required
• Responsible for the Health and Safety, security and welfare of self and colleagues in accordance with E-ACT’s policies and procedures, reporting all concerns to an appropriate person.
• Helping and assisting any children that come to the office.
• Providing general clerical support e.g. photocopying, filing, emailing, completing routine forms and responding to routine correspondence

Pay range: NJC SCP 5 £24,231.80 + Fringe Allowance of £947.18 (Based on 37 hours a week / 42 weeks per year)

Qualifications and Skills:

• Experience of using the Microsoft Office suite to intermediate level or above
• Knowledge of Safeguarding requirements
• Good qualifications in both English and Math
• Knowledge of GDPR requirements
• Ability to maintain confidentiality and sensitivity around information

What are we about? 

Join a trust that is going places! 

At E-ACT, we believe every child deserves opportunity. Our ‘Opening Minds, Opening Doors’ strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard. 

We are proud to lead system-wide change both locally and national - providing sector-wide support while transforming futures. Our achievements are recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, and also the TES Trust Leadership Award 2024. E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour, a testament to the impact of our people-first culture and relentless drive for excellence. 

With 38 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don’t just educate, we inspire ambition and empower every child to thrive. 

Want to be a part of something extraordinary? Find out more at www.e-act.org.uk   

Benefits:  

Financial and Lifestyle 

We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting. 

Professional Growth and Development 

We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities. 

Culture and Wellbeing 

Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success. 

Please look at our 'Work for Us' page and Recruitment Pack for more information. 

How to apply: 

Please read the supporting documentation carefully before completing your application. 

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. 

E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.