36.5 hours per week, term-time only (Monday to Friday)

Start time: 7:45am daily

City Road Primary School is seeking to appoint a highly organised, professional, and enthusiastic Receptionist and Administration Assistant to join our busy school office. This is a key front-facing role where you will be the first point of contact for visitors, pupils, staff, and parents, helping to ensure the smooth and efficient running of the school.

About the Role

In this varied and fast-paced position, you will:

• Welcome and support visitors, pupils, and staff in a professional and friendly manner
• Handle telephone and face-to-face enquiries with confidence and discretion
• Provide a wide range of administrative support to the school office
• Contribute to the efficient day-to-day operation of school systems and processes

About You

We are looking for a candidate who:

• Has a warm, approachable, and professional manner
• Demonstrates excellent customer service skills in all interactions
• Is highly organised, able to prioritise effectively and work to tight deadlines
• Has strong communication skills and can build positive relationships with children, parents, and colleagues
• Is able to multitask and work flexibly in a busy school environment
• Takes ownership of tasks and works with initiative and accuracy

Essential Requirements

• A confident and friendly telephone manner, acting as the first point of contact for the school
• Excellent written and verbal communication skills
• Strong IT skills, including experience with Microsoft Office (Word, Excel) and Office 365
• Good literacy and numeracy skills
• Ability to work efficiently, accurately, and under pressure

Some knowledge of school information management systems (e.g. Arbor, SIMS, or equivalent) would be advantageous.

What We Offer

• A friendly and supportive working environment
• A commitment to high-quality professional development
• The opportunity to work as part of a dedicated and collaborative team within a forward-thinking Trust

Additional Information

This post is covered by Part 7 of the Immigration Act (2016); therefore, the ability to speak fluent spoken English is an essential requirement.

City Road Primary School is committed to safeguarding and promoting the welfare of children and young people. All appointments will be subject to appropriate safeguarding checks, including an enhanced DBS check.