Student Services Officer
Lawn Manor Academy

Salary: D4 £25,185- D6 £25,989 FTE
Actual Salary: £13,173-£13,577
Contract: Permanent

Working Weeks: 39 Weeks

Paid Weeks: 44.85

Working hours 22.5 hours per week 

Working Pattern:

Monday to Wednesday 08.00-16.00 ( 30 min unpaid break)

Closing date: 09.00 29th May 2026
Interview Date: Week Commencing 1st June 2026
Anticipated Start Date: ASAP

Job Overview

We are looking for a dedicated Student Service Officer who is passionate about providing outstanding support to our Students, and help manage the medical and First Aid requirements of students.

Full details can be found in the recruitment pack.

Why choose us?

Lawn Manor Academy, part of Ascend Learning Trust, is an inclusive, all ability school where high expectations and strong pastoral support help every pupil reach their potential. We offer a broad curriculum, excellent facilities and a personalised approach that supports pupils to thrive academically and grow into confident, responsible citizens.

At Ascend Learning Trust, our motto — Together we Belong, Believe, Become.— guides everything we do. We create a genuine sense of belonging and deliver a holistic, world‑class education that opens doors for every young person, no matter their starting point. Our shared values of Compassion, Aspiration, Respect, Dedication and Integrity shape our culture and inspire us to provide unmissable education and limitless horizons.

When you join us, you become part of a supportive, ambitious community that invests in its people and develops high‑calibre professionals. We foster kindness, inclusivity and high expectations, and we welcome colleagues who want to make a meaningful difference every day.

What We Offer

Health & Wellbeing

• Free annual flu vaccines
• Discounted gym memberships
• 24/7 counselling helpline
• Annual Wellbeing Day*
• Generous holiday allowance  
• Flexible working solutions 
• Optional health and fitness schemes*

Financial

• Discounts and cashback at hundreds of retailers
• Excellent Pension Schemes, including 21.3% employer contributions for support staff
• Cycle to Work and Tech Schemes* 

Career Progression

• Instructional Coaching for teaching roles
• Supportive performance development
• Apprenticeship and training opportunities
• Internal progression pathways
• Recognition and long-service awards 

*Please note some allowances are only applicable on completion of a successful probation. 

Please note if we receive sufficient applications, we may close this job role earlier.

Our Commitment to Inclusion

We welcome applicants from all backgrounds and experiences. If you need adjustments to support your application, please contact the Recruitment Team on 01793 781485 or recruitment@ascendlearningtrust.org.uk 

Safeguarding Statement

Ascend Learning Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Please note that this role is exempt from the Rehabilitation of Offenders Act 1974, which means that you are required to disclose any criminal convictions, cautions, warnings, or reprimands, even if they would normally be considered "spent” and a DBS check will be carried out before any employment commences. 

In line with KCSIE 2025 and safer recruitment practices, the school will conduct an online search for all shortlisted candidates. The online search is part of our safeguarding checks and will seek publicly available information on candidates’ suitability to work with children. Shortlisted candidates will be provided with further guidance and will be asked to clarify their online presence. 

References will be obtained before interview at shortlisting stage and may be used in the interview process. If previous employment has included working with children, then at least one referee must be from this employment regardless of whether this is the current or most recent employment Any gaps in employment must be detailed and an explanation provided in the relevant section.