The purpose of the job of School Receptionist is:

To provide an efficient and professional secretarial and administrative support to the staff of the school.

Main Duties and Responsibilities

• Ensure there is provision of a front-line reception service on behalf of the School. To ensure that all telephone callers and visitors receive a courteous and appropriate response and that, where necessary, messages are taken and referred accordingly.
• Maintain the school office email, responding to parents’ queries, external agencies and forwarding as required.
• Updating pupil records using the school MIS (Arbor).
• Sending out school communications to parent/carers.
• Record, update and monitor all school registers on a daily basis, and chase any outstanding registers.
• To ensure that all visitors, including parents and Governors, receive the appropriate hospitality and follow the school’s safeguarding and health and safety policy.
• To support the school attendance system and the Administrator and administer the necessary process of associated “Absent” children.
• Ensure all medicines are stored and administered appropriately and in accordance with the administration or medicines policy.
• Monitoring first aid supplies, keeping supplies topped up.
• Supporting staff with administration of trips, such as booking coaches.
• Deliver first aid to pupils. Recording first aid and administration of medicines with CPOMS
• All administration of school meals.
• Be aware of and comply with policies and procedures relating to child protection, equal opportunities, health and safety and security, confidentiality and data protection; reporting all concerns to an appropriate person.
• Receive and sign for deliveries and distribute.
• Carry out all duties with regard to schools polices and codes of conduct.
• Participate in training and other learning activities as required to participate in appraisal and professional development.
• Set high expectations of conduct, whilst acting as a good role model for others.
• Ensure the output and quality of work is of a high standard and complies with legislation/standards.
• Assist parents, carers and other stakeholders with general enquiries
• Undertake routine administration.
• Ensure that all duties and services provided are in accordance with the School’s policies.

Additional Duties

• To commit to your own continuing personal development
• Contribute to the overall ethos, vision and aims of the school

The duties above are neither exclusive nor exhaustive and the post holder may be required by the Headteacher to carry out appropriate duties within the contact of the job, skills and grade.