Receptionist / Administrative Support at Hornchurch High School

New

Job Reference #

EDV/2025/HHS/69122

Location

Broadstone Road, Hornchurch, Essex, RM12 4AJ

Contract Type

Permanent/Term Time Only

Contract Term

Full-Time

Salary

£29,436.00 - £29,856.00 Annually (FTE)
Pro rata £25,247 to £25,607

Closing Date

11:59pm, 5th Jan 2026

Start Date

ASAP January 2026

Positions Available

Positions Available 1

About this Role

Receptionist/Administrative Support

RESPONSIBLE TO: School Business Leader

SCALE: APT&C Scale 3, point 5-6 (pro rata)

HOURS & PAY: 36 Hours per week (8:15am-4:00pm) term time only (Including Twilights/Inset Days) + 1 Week

Purpose

To support the effective and efficient working of Hornchurch High School reception and administration office. To provide a welcoming and professional point of contact for parents and visitors, ensuring communication channels are effective. To provide administrative support to the whole of Hornchurch High School.

Roles and Responsibilities

• To work under the direction of the School Business Leader.

• To staff reception during the school day, ensuring high customer service standards for visitors, parents/carers, contractors, and other stakeholders and ensuring all visitors are registered to be in the school and are given safeguarding information.

• To ensure that all switchboard calls and inbound emails/letters are responded to with queries answered or forwarded/escalated as appropriate and in a professional manner.

• To support pastoral teams in making calls and arranging appointments with parents/carers

• To support the delivery of all aspects of the administrative function of Hornchurch High School, including but not limited to:

o Using word processing equipment to prepare, layout, print and dispatch documents including letters, memos, reports and forms

o Contributing to the organisation and arrangements of events – which may include training courses, meetings, and assemblies. This may include the provision of materials, equipment, refreshments etc

o Using Bromcom to update all data and create reports when appropriate

o Coordinating and collating supplies, stock and ordering for school resources

o Receiving, recording and processing incoming payments for school trips and activities

o Assisting parents where necessary with the school’s cashless system (MCAS) and chase payments and debts

o Crating and managing payment items on MCAS

o Maintaining the whole school calendar

o Supporting teachers in the preparation of resources

o Completing the administrative and organisational aspects of trips and events, including careers.

o Assisting staff with the co-ordination of Transition and Engagement events, including Y6 transition

• To work in accordance with the values, culture, ethos, equalities and inclusion policies of the school

• To take appropriate action to identify, evaluate and minimise any risks to health, safety and security in the immediate working environment

• To be emergency first aid trained and assist with first aid to students / colleagues as required

• To complete school based induction and any subsequent training required

• To take part in the school performance management system

The above duties are neither exclusive nor exhaustive and the post holder may be required to carry out such other appropriate duties as may be required by the Headteacher within the grading level of the post and the competence of the post holder.

Commitments

All staff must be fully committed to:

• The highest possible expectations of all students;

• Equity, diversity, inclusion and social justice;

• Safeguarding and promoting the welfare of children;

• Their own professional and personal development.

All staff are responsible for promoting and safeguarding the welfare of students by always ensuring compliance with the school’s Safeguarding and Child Protection Policy. All staff must report any actual or potential risks to the safety or welfare of students to the Designated Safeguarding Lead.

This document summarises the main responsibilities of the post. Please see attached document for person specification.

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all appointments are subject to an enhanced DBS check and digital screening. Appointments are subject to satisfactory references/medical clearance.

We welcome applicants regardless of age, gender, ethnicity or religion.

Headteacher: Ms S Madhvani

Hornchurch High School is part of the Partnership Learning Trust