Family Support Worker & DSL at The Crescent Primary School

  New


New
  Job Reference #
EDV/2026/CPS/38447
  Location
The Crescent, Croydon, Surrey, CR0 2HN
  Contract Type
Permanent/Term Time Only
  Contract Term
Full-Time
  Salary
£30,893.80 - £33,254.58 Annually (Actual)
TP15 / NJC 15 - 20 - £33,985 - £36,582pa FTE
  Closing Date
11:59pm, 25th Feb 2026
  Start Date
14th April 2026
  Positions Available
1
   Positions Available        1
  Interview Date(s)
03rd March 2026
   Interview Date(s)           03rd March 2026
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About this Role

The Headteacher and her senior leadership team are looking to recruit a family worker to join their support team who will also form part of the DSL team . They will be responsible for providing constructive support to vulnerable families. The aim is to increase engagement with these families and thereby reduce barriers to learning and increase participation in school life of their children. This role is term time only including inset days which is 40 weeks per year and the weekly hours are 36 hours per week.  The daily working hours will be agreed with the line manager working Monday - Friday 08.30 - 16.30. 

Key responsibilities include:

  • Supporting other agencies and families in improving attendance of identified children.
  • Ensuring that parent-school relationships are as strong as possible – enabling at risk pupils and their families to quickly receive all necessary support if required.
  • Working in partnership with the inclusion team and senior leaders to manage and keep records of complex and confidential case studies and procedures.
  • Supporting a clear and soundly based educational vision, ethos and direction that promote and support pupils’ learning and their spiritual, moral, social and cultural development.
  • Acting as a point of contact for families in need of support; actively promoting support provided by the school and local agencies.
  • Facilitating family support sessions and other activities.
  • Providing support for vulnerable pupils at lunch. 

The Crescent Primary School is a large, three-form entry school in the Selhurst area of Croydon, with a modern building and fantastic grounds, but more importantly, amazing pupils.  Our school is part of The Pioneer Academy Trust. We have a large team of staff who work together to ensure that everyone is equipped with the skills they need to succeed.  We believe that everyone has the right to learn, whoever they are, whatever they can and can't yet do, and that together, we are stronger.

The Crescent Primary School is part of The Pioneer Academy Trust which is an academy trust with schools across London and the South East.  At The Pioneer Academy, we put children first, pioneering excellence and championing each and every child.  All our schools, ranging from small infant schools to large primary schools, work collaboratively, sharing resources and expertise.   Find out more at The Crescent Primary School Website  and www.thepioneeracademy.co.uk

Visits to the school are encouraged and can be arranged via the school office on 020 8684 8283.ext. 0.

At The Pioneer Academy, we take the wellbeing and mental health of our staff seriously which is why we are committed to regular reviews of staff well-being and reducing staff workload. We create bespoke career pathways for every member of staff, identifying and growing talent, with outstanding professional development opportunities at every stage of your career.  We also have an Employee Assistance Programme with a range of resources to support wellbeing which is available to all employees and their immediate family members 24 hours a day, 7 days a week, 365 days a year.  Our most recent Ofsted inspection also noted that staff speak highly of the support and guidance they receive from leaders in the school and academy trust. Teachers appreciate that leaders listen to their concerns and take decisive actions. Staff affirm that the recent review of marking and feedback procedures has been beneficial in reducing staff workload.

What we offer you:

  • A friendly, dedicated staff team who believe in teamwork and building positive relationships across the school, the Trust and in the local community.
  • High quality induction programmes for all new staff and career pathways.
  • Excellent CPD opportunities including a bespoke ECT development programme, subject specific training and access to NPQs.
  • Annual conferences with keynote speakers, including professionals from the EEF.
  • Access to professional coaching.
  • A supportive and collaborative working ethos, including support from the Trust’s Central Executive Team and a range of experts, such as specialists in pupil welfare, SEND and behaviour.
  • Termly forums to increase collaboration and reduce workload.
  • Access to Employee Assistance Programme including free counselling.
  • Access to discounted wrap around childcare for staff.
  • Free academy-wide social events throughout the year.

If you are interested in applying for the post, please see the Job Description/Person Specification.  To apply for this vacancy, please complete the application form, completing a full education and employment history since leaving school and indicating how you satisfy the criteria set out in the Job Description/Person Specification. You will also be required to complete and return a self-disclosure declaration with your application.  Applications should be submitted via My New Term. 

Only those shortlisted for interview will be contacted.  References will be requested for those shortlisted only and prior to interview.  In line with Keeping children safe in education 2025, online searches will be completed as part of the due diligence on shortlisted candidates, searching online content that is publicly available for inappropriate online content that may suggest that a shortlisted candidate may not be suitable to work with children, or that may harm the reputation of the school.  If any issues of concern come up in online searches, shortlisted candidates will have an opportunity to address these at interview.   An Enhanced DBS certificate will be required on provisional offer, including a check of the Children’s Barred List.  Further vetting checks, in line with the requirements of Keeping children safe in education 2025, will be completed following a provisional offer of appointment.  Where applicable, if an applicant with a provisional offer of employment has lived and/or worked outside the UK, they will be required to obtain a Certificate of Good Conduct.

The Pioneer Academy is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Offers of employment are subject to a satisfactory enhanced DBS disclosure and other employment checks. Our Academy Safeguarding Policy is attached. 

WE RESERVE THE RIGHT TO CLOSE THIS ADVERT EARLY AND SUITABLE CANDIDATES MAY BE INTERVIEWED BEFORE THE CLOSING DATE.

 


 



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