Family Attendance and Liaison Officer

Contract: Full time, Term Time Only (22.5–37 hours per week, negotiable)
Salary: NJC11 to NJC17 (Outer London)
FTE Salary: £32,070 – £34,998

Are you passionate about making a difference to young people’s lives?
Turing House School is seeking a dedicated Family Attendance and Liaison Officer to lead the operational management of attendance data and deliver proactive, relationship‑based interventions. You will combine rigorous data analysis with direct family engagement including home visits and escorting pupils into school where appropriate to improve attendance and reduce persistent and severe absence.

What We Offer

• A collaborative and welcoming staff team within a supportive, forward-thinking department where teamwork is central to our work.
• Opportunities for professional development and in‑service training; we invest in staff and support continuous learning.
• A strong focus on staff wellbeing; we are committed to creating a positive and supportive working environment.
• Access to excellent facilities and resources to enable high‑quality practice.
• A school committed to securing outstanding educational experiences for all students and helping every young person reach their full potential.

Job Profile

Core Purpose

To lead the operational management of attendance data and deliver proactive, relationship‑based interventions to improve whole‑school attendance. The postholder will combine rigorous data analysis with direct family engagement including home visits and escorting pupils into school to reduce persistent and severe absence. This is an outward‑facing, safeguarding‑aligned role with significant responsibility for vulnerable pupils.

Key Responsibilities

Attendance Data Leadership

• Manage and maintain the school’s attendance tracking systems.
• Analyse attendance data daily and weekly to identify:
  • Persistent absence (below 90%)
  • Severe absence (below 50%)
  • Declining attendance
  • Vulnerable groups
• Produce clear, actionable reports for SLT, governors, and pastoral teams.
• Identify trends and recommend targeted interventions.
• Maintain accurate intervention logs and case records.

Family Engagement & Intervention

• Act as lead professional for targeted attendance cases.
• Hold structured meetings with parents/carers to discuss attendance concerns.
• Carry out home visits where necessary to support families.
• Collect pupils from home where appropriate.
• Build positive, professional relationships with families.
• Work collaboratively to identify barriers and agree action plans.
• Monitor the impact of interventions and adjust strategies as needed.

Safeguarding & Vulnerable Pupils

• Identify when absence becomes a safeguarding concern.
• Work closely with the DSL, SENCo, and pastoral leaders.
• Contribute to Early Help processes where appropriate.
• Ensure all work aligns with statutory safeguarding guidance.
• Maintain confidentiality and uphold professional boundaries at all times.

Operational Support Linked to Attendance

• Coordinate fixed penalty notice processes in line with statutory guidance.
• Liaise with the Education Welfare Officer (EWO) and external agencies.
• Ensure attendance documentation is compliant and audit‑ready.
• Respond promptly to attendance‑related enquiries from staff and families.