Key Responsibilities

• Deputise for the Operations Manager, supporting administrative, marketing and organisational systems across the school.
• Lead and line-manage the administration and reception team, ensuring exceptional customer service and smooth day‑to‑day operations.
• Oversee key office functions including correspondence, emails, telephone enquiries, reports, reception duties, and confidential documents.
• Maintain the Bromcom student database, including student data updates and Census-related corrections.
• Manage the Year 7 Transition process, including liaison with parents and primary schools, data collection and the coordination of Induction Day.
• Coordinate in‑year admissions in partnership with the SLT lead.
• Manage Parents’ Evenings, ensuring efficient communication and organisation.
• Support and coordinate school events and staff events.
• Oversee CTF management, ensuring timely handling of student records.
• Lead on website and social media updates, promoting a positive image of the school and wider Trust.
• Manage the MCAS and Student Portal launch and ongoing administration.
• Gather and prepare content for the weekly Headteacher Update.
• Provide emergency first aid cover when required (training available).
• Uphold safeguarding, health and safety, and data protection requirements at all times.

• About You

  We are looking for someone who:

  • Has significant experience in a busy administrative environment.
  • Is confident managing people and leading a team.
  • Can remain organised, calm and solution‑focused under pressure.
  • Has excellent communication skills and the ability to build positive relationships with a wide range of stakeholders.
  • Understands the importance of confidentiality, professionalism and accuracy.
  • Has strong IT skills, particularly in MS Office (and ideally Bromcom, although training will be given).
  • Is confident using or learning digital and marketing tools, including social media platforms.
  • Is flexible, reliable, and willing to support school events outside typical working hours.
  • Is committed to safeguarding, equality and the welfare of young people.

  • About the school:

    Maiden Erlegh School in Reading is an ambitious, over-subscribed 11-16 secondary school in an urban context which is as committed to the welfare of students and staff as it is to our high-quality education. Staff wellbeing is a key focus of the school.  Staff voice is very important to us in determining both our change management plans and our ongoing wellbeing objectives.  Our school benefits from excellent, modern facilities and teaching spaces and we are very proud of our vibrant, diverse and engaging students who work hard and have high aspirations.   To learn more about our school, visit our website www.maidenerleghschoolreading.co.uk

    About the Trust:

    Maiden Erlegh Trust is committed to developing a diverse, inclusive, and collaborative community of highly effective schools that deliver excellent education opportunities for the children and young people of the communities we serve.  Through our work we will ensure that our children are equipped with the knowledge, skills and behaviours to deal with the demands of an ever-changing world.  The Trust currently comprises 9 schools in the local area, with a variety of settings including primary, secondary, special and a PRU.  As a Trust, we encourage professional development at all levels through the use of cross Trust networks to share best practice and ideas.  We also actively encourage the promotion of staff to different roles within the Trust and to different settings in line with their career aspirations.  Click Work @ Maiden Erlegh Trust to find out more information about why you should work for Maiden Erlegh Trust and to read testimonials from existing staff.