Main Duties

Student Support

• ·          To be a ‘first point of contact’ for students (and parents/carers) and respond quickly and effectively to concerns raised and particularly to distressed individuals or groups.
• ·          Provide first-line support, advice, encouragement and challenge to promote resilience, academic success and help remove barriers to personal fulfilment & learning.
• ·          To support school Equality and Diversity and Anti-Bullying Policies by helping to challenge negative stereotypes, promote courtesy and open-mindedness and increase resilience and mutual respect.
• ·          To assist in investigations around breaches of school rules and behavioural expectations (statement taking) and support decisions effectively.
• ·          To support the mental health needs of students in the year group, liaising with the counselling and Learning Support team.

Support the Head of Year and Senior Staff by:

• ·       Assisting with monitoring and evaluating student performance and behaviour including collating data and sending memos in particular around vulnerable students (e.g. pupil premium) and providing appropriate feedback.
• ·          On occasions, meeting with parents/carers as a substitute tutor at events such as Academic Review Day and Parents’ Evenings (by negotiation).
• ·          Helping to monitor student attendance, time-keeping and behaviour, to undertake register checks and truancy sweeps and to follow up concerns with staff and parents/carers.
• ·          Analysing, reporting and recording confidential and case-relevant information.
• ·          Working closely with Pastoral Leaders, school counsellor(s), nurses and external agencies including, health, welfare and other professional teams.
• ·        Attending and contributing to key support meetings, e.g. Fast Forward, Tutor Team Meetings, Annual Reviews, Student Council and EHA/TAF/TAC processes and follow up on actions where required.  This may include the provision of interim notes.
• ·          Facilitating pastoral interventions, including mentoring and occasional extra-curricular activities.
• ·          Actively assisting and being involved with the organisation of transition arrangements.
• ·          Assisting in the organisation and running of key year activities e.g. Off Timetable events
• ·          Helping to monitor students on report.
• ·         Being a positive role model and visible presence in the school and encouraging a calm, purposeful learning environment.
• ·          Working with and substituting for other site-based PSOs to support at busy times, for short term absence and covering four day working.
• ·          Organising and running focus group meetings with the Head of Year.
• ·          Encouraging ‘hard to reach’ families to engage in school events e.g. attending Parents’ Evenings, making appointments for them if required
• ·          Following appropriate training and where considered reasonable, undertaking home visits.
• ·          Running groups to support the Young Carers in the year group

 Administrative Support

• ·           Undertaking administrative tasks such as word-processing, minute taking, emailing and completing referrals on behalf of the Head of Year and Designated Safeguarding Lead.
• ·           Making telephone calls to parents/carers, agencies and other bodies.
• ·           Setting up and preparing meetings - checking availability, booking facilities and circulating relevant documentation for the year team.
• ·           Assisting Head of Year with the Assembly timetable and Learning for Life, e.g. booking speakers, accommodation and resources as required
• ·           Having an overview of each year group’s annual calendar and prompting the Head of Year ahead of events

Whole School Support

• ·           Working collaboratively with Central Office administrative staff to provide a seamless service for students and year teams
• ·           Championing school standards in respect of behaviour, work ethic, dress, presentation and manners
• ·           Setting a good example in terms of personal appearance, attitude, resilience and problem resolution