Job Title: Safeguarding and Pastoral Manager

 Want to make a difference to young people? 

Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence?  

City Heights Academy is seeking an experienced, compassionate, and highly motivated Safeguarding and Pastoral Manager to play a key role in supporting the wellbeing, safety, and success of our students.

The successful candidate will lead on pastoral support and safeguarding interventions, working closely with students, families, external agencies, and academy staff to ensure that every student feels safe, valued, and able to achieve their full potential.

This is a rewarding opportunity for a dedicated professional who is passionate about improving outcomes for young people and making a lasting difference to their lives.

Key responsibilities:

• Lead safeguarding practices across the academy as Deputy Designated Safeguarding Lead (DDSL), managing referrals, responding to concerns, and ensuring statutory safeguarding procedures are followed.
• Provide pastoral leadership and support for students and families, identifying barriers to learning and wellbeing, and coordinating appropriate interventions and support services.
• Build strong relationships with students, parents, staff, and external agencies, acting as a key point of contact to ensure effective communication and support.
• Work with vulnerable students and families, implementing targeted support plans and liaising with external professionals, including social care, Early Help services, CAMHS, and other specialist agencies.
• Maintain accurate safeguarding records and monitoring systems, ensuring timely responses to concerns, effective use of CPOMS, and compliance with all safeguarding and confidentiality requirements

Pay range: NJC 28 - 32 £39,152 - £42,839 + Inner London £4,000 - 37 Hours, 52 weeks.

Qualifications and Skills:

• GCSE English and Maths (Grade 4/C or above) or equivalent qualification.
• Relevant safeguarding qualification and/or training, with a strong understanding of child protection procedures and statutory safeguarding responsibilities.
• Experience of working with children, families, and external agencies, particularly in safeguarding, pastoral support, attendance, behaviour, or SEND.
• Excellent communication and relationship-building skills, with the ability to engage effectively with students, parents/carers, staff, and partner agencies.
• Strong organisational skills and the ability to manage sensitive information, prioritise workloads, maintain accurate records, and work effectively under pressure.

What are we about? 

We are proud to lead system-wide change both locally and nationally, providing sector-wide support while transforming futures. Most recently, E-ACT was named Large Trust MAT of the Year 2026 at the MAT Excellence Awards. Our achievements are further recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, as well as the TES Trust Leadership Award 2024.

E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour. In addition, Greenfields Academy has been designated as a RISE Reception Network Lead School. This is a testament to the impact of our people-first culture and relentless drive for excellence.

Want to be a part of something extraordinary? Find out more at www.e-act.org.uk   

Benefits:  

Financial and Lifestyle 

We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting. 

Professional Growth and Development 

We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities. 

 Culture and Wellbeing 

Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success. 

 Please look at our 'Work for Us' page and Recruitment Pack for more information. 

 How to apply: 

Please read the supporting documentation carefully before completing your application. 

 E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. 

E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.