MAIN DUTIES AND RESPONSIBILITIES

Administrative and Organisational support

As part of a team, administer important services for students and staff including, but not limited to:

·         To provide administrative support to the SEND department including the maintaining of up-to-date records.

·         To support the accurate maintenance of the school SEND Register.

·         Ensure that all student SEND documentation, as part of admissions processes, are acquired, recorded and filed.

·         To support the transition from paper based to electronic records.

·         The processing and production of letters, emails, reports, spreadsheets, databases and any other information or documentation which may be required by parents, staff or students.

·         Provide an efficient diary/meeting booking system.

·         Utilise SEND IT management systems to support APDR processes.

·         To monitor and triage parental contact, ensuring that responses are within a timely manner.

·         To provide support and advice to parents regarding SEND processes and timelines.

·         Take minutes of meetings when required, collating information prior to meeting and sharing outcomes.

·         Meet and greet students and visitors providing external services including showing them to their appointment, helping them set up and resolving any problems on the day.

·         Organise the provision of key SEND resources including but not limited to stationery, printing, photocopying and overlays.

·         To support exam access arrangements processes. Including but not limited to; the maintenance of student evidence folders, ensuring the efficient administration of access arrangements assessment and collaboration with the Exams Officer to ensure the effective implementation of access arrangements.

·         Ensure high standards of presentation of SEND areas including displaying up to date printed information for use by all stakeholders.

·         To support the accurate maintenance of student records.

Point of Contact

·         To ensure the provision of a friendly, welcoming and informative enquiry point for parents, students and staff, ‘triaging’ enquiries, identifying appropriate sign posting and relevant information.

·         Contact with parents of students with SEND needs in support of attendance monitoring.

·         Meet and greet students/parents and visitors to SEND, providing an initial welcome, dealing with any problems or queries and helping them navigate the organisation.

·         Respond proactively to ensure an excellent level of service for all students and maintain responsibility for a student, visitor or enquiry until their query has been resolved.

Miscellaneous

·         Undertake appropriate training as required in order to be able to fulfil the duties and responsibilities that are required.

·         To undertake such other duties that may from time to time be reasonably requested.

·         To participate in the process of annual review.

·         To be aware of the responsibility for personal Health, Safety and Welfare and that of others who may be affected by your actions or inactions.

·         To co-operate with the employer on all issues to do with Health, Safety and Welfare.

·         To increase school capacity in the administering of basic first aid within the guidelines outlined in legislation, Health & Safety regulations and DFE recommended guidelines.

·         These duties and responsibilities should be regarded as neither exhaustive nor exclusive as the post holder may be required to undertake other reasonably determined duties and responsibilities commensurate with the grading of the post.

37 hours per week term time only + 5 days. Daily hours to cover the school working day.

What makes Ridgewood School special?

At Ridgewood School we are extremely proud of our school and the high quality of education that we provide, including our popular and highly successful Sixth Form. Our school motto, ‘Prepare for the road ahead,’ represents our belief in preparing our students for their future, not only in terms of academic achievement, but also in terms of the training, enrichment and experiences which will enable them to become model citizens and responsible members of the community. Our school values: Respect-Responsibility-Resilience, underpin what we do every day and contribute to our ethos in everything we undertake as a school community. In our most recent Ofsted, we achieved a ‘Good’ rating in all categories, and we are committed to this trajectory of success for our students as we aspire to move from ‘Good to Great.’ As part of this journey, in July 2023, we joined Leger Education Trust and collaborate with other schools within the trust to develop both our students and staff and be the very best that we can be.

We are looking to appoint a friendly and adaptable Admin Assistant provide efficient administrative and organisational support to the SEND department in ensuring that pupils with special educational needs and disabilities receive appropriate support.

Why is the role of Administrative Assistant right for you?

We are committed to offering the staff who work at Ridgewood every opportunity to become the best they can be. Our training packages, for staff at all stages of their careers, are second to none. As well as our whole school and departmental training, we also offer a personalised coaching programme, NPQs and bespoke CPD, relevant to the person’s role.  In 2025, we received the Teacher Development Trust Gold Award, demonstrating our commitment and passion to providing excellent CPD for all teaching and associate staff.

If you are seeking a dynamic, innovative and caring school, dedicated to the development of staff and our students’ success, Ridgewood is the school for you.

We strongly encourage visits from potential candidates – please contact the school to arrange this.

The closing date for this post is 9am Friday 15 May 2026. Interviews will be held soon after.

Ridgewood School reserve the right to close this advert prior to the closing date above.

The school is committed to safeguarding and promoting the welfare of children and applicants will undergo child protection screening appropriate to the post, including checks with past employers. The role is exempt from the Rehabilitation of Offenders Act 1974 and therefore candidates will be subject to an enhanced DBS certificate, the role is engaged in regulated activity and will therefore require a children’s barred list check. Shortlisted Applicants will be required to complete a self-disclosure.

The school operates a no smoking policy.