Business Support Assistant Level 1

Salary Scale Point 5 (Range 5-6)

Actual Annual Salary £8,784.65 - £9,082.10 per annum

Pattern of hours will be 15 hours each week

(Thursday & Friday 8:00-16:00 with 30 minute unpaid break)                                                            

Employment will be on a term-time only basis with the exception of 2 extra days. The exact days will be confirmed by management but are likely to include a full day or half a day during several weeks of our timetabled school holidays.

Join a leading school which prides itself on the high quality of education, enrichment and care provided to all and is committed to the wellbeing of students and staff.

An exciting opportunity has arisen for an enthusiastic, experienced and adaptable Business Support Assistant Level 1 to join our established operations team within a school judged by OFSTED as ‘Outstanding’ in all areas, a school where both student achievement and attitudes to learning are amongst the best in the region.  We are a fantastic learning community, set in one of Yorkshire’s most scenic areas, whose facilities have been further enhanced by the completion of a multi-million pound refurbishment and expansion project.

The successful candidate will be the first point of contact for all school enquiries and external stakeholders, and we are looking for a new team member with strong communication and IT skills. You will be an enthusiastic team player with the ability to remain calm, composed and flexible within a busy and demanding environment. Previous experience of working as a receptionist is desirable but full training will be provided to the successful applicant.

Ilkley Grammar School is an outstanding, vibrant 11-18 comprehensive, with over a 400 year tradition of serving the local community. We are committed to Personal Best as reflected in our Vision and Values:

“Our vision at Ilkley Grammar School is to provide a world-class, inclusive education and exceptional opportunities which will enrich us both individually and collectively as a community. We will inspire, support and challenge each other to achieve our Personal Best so that we all grow in wisdom and stature. By modelling our Personal Best values and championing equality and diversity, we will make a positive difference to our own lives and the lives of others and will be empowered to lead and influence positive change on a local, regional, national and global scale.”

We are the founding school of Moorlands Learning Trust and a member of the Red Kite Teaching School Alliance with a firm commitment to school to school support and developing highly effective collaborative practices. 

We are looking for:

• To work as directed providing full reception duties to all stakeholders, visitors and staff 
• To be proactive in dealing with routine and repetitive telephone enquiries ensuring that more specialist questions are transferred to the relevant person in a timely manner 
• Play a key role in the delivery of professional services within the Academy and to deliver basic administrative support 
• Listen to voicemails, responding accordingly  
• Throughout school holidays to share the monitoring of the admin inbox, forwarding messages to the  most appropriate member of staff 

In return for your commitment we can offer:      

• “a culture where everyone feels valued and supported to develop” (Ofsted 2024) 
• the opportunity to make a real difference 
• students who “enjoy their lessons”, “behave exceptionally well” and “show respect for each other” 
• personalised CPD with a strong commitment to professional growth 
• an inspiring and enthusiastic team of colleagues across the teaching and associate staff 
• a very calm and orderly school with high expectations and an ethos of trust and care 
• a supportive leadership team who “provide strong personal and professional care”  
• a location on the edge of Ilkley Moor in beautiful Wharfedale which was judged by The Sunday Times as the best place to live in the North and North East in 2025. 
• excellent transport links to Leeds and Bradford 

Closing date for applications: 12noon Tuesday 24th March 2026

Provisional interview date:      Friday 27th March 2026

Ilkley Grammar School is an equal opportunities employer and is committed to the protection and safeguarding of children and young people in our recruitment procedures and in all our work across and beyond school.  The school adheres to statutory guidelines in respect to safe recruitment.  All persons employed by the school, in any capacity, will undergo an enhanced Disclosure and Barring Service (DBS) check, and confirmation of employment is subject to a successful outcome.  All teaching staff members recruited by the school have their eligibility to teach checked with the DfE.