Lettings Supervisor (Monday to Fridays Evenings)

Contracted for 20 hours a week, working alternate weeks

Expected start time of 17:00

Hours may vary due to seasonal variation

We are seeking a reliable individual to support community lettings at our school and provide an efficient and effective lettings service to individuals and organisations hiring the school premises.

Acting as a point of contact for hirers, the role involves welcoming and assisting third party users of our facilities, ensuring high standards of customer care, and maintaining clean, safe, and well-prepared spaces. You will be responsible for opening and securing areas, responding to queries, and resolving issues to ensure smooth, efficient operations. You will also be able to deal with emergencies, activating  procedures when necessary, including seeking immediate support from emergency services and other external bodies as required. 

To be successful in this role you need to have exceptional communication skills, a flexible approach, strong organisational skills, be able to assist hirers should any problems occur and be able to manage tasks independently. Due to the nature of the work, you will also need to be physically able to lift, carry,  and clean.

Working Pattern

The successful candidate will work evening shifts with, typically, an expected start time of 17:00, Monday to Friday, on an alternating weekly rota, sharing responsibilities with another Lettings Supervisor. This is a year-round position, including during school holiday periods.

What we are looking for:

• Excellent customer service skills with a friendly, confident manner when dealing with hirers and  visitors.
• Reliable and punctual, with the ability to work independently during evening shifts.
• Strong communication skills, both written and verbal.
• Good organisational skills and the ability to manage multiple bookings effectively.
• Proactive and practical approach to problem-solving.
• Ability to oversee premises use, ensuring lettings run smoothly and safely.
• Willingness to carry out light caretaking duties, such as setting up and clearing away equipment.
• Awareness of safeguarding expectations within a school environment (training provided).
• Basic IT skills to manage booking systems and record usage.

If you are a team player with a flexible approach and a positive, can-do attitude, we would be delighted to hear from you. 

If you'd like to learn more about the specifics of this role or would like to have an informal chat, please contact our Operations Manager, Nadine Fortune.

In return, we offer:

• A supportive school community with friendly, enthusiastic and caring colleagues
• A commitment to professional development to support your individual career
• A collaborative working environment within a strong support network
• Access to the Local Government Pension Scheme
• Electric vehicle charging points
• A cycle to work scheme

The Burgate School and Sixth Form is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share the same commitment. We will ensure that all recruitment and selection practices reflect this commitment. Please ensure a full work history is completed in your application form including any gaps in employments. This role involves directly working with children and any offer of a role will be conditional subject to an enhanced Disclosure and Barring Check as well as all other relevant safeguarding/pre-employment checks including the receipt of satisfactory references and medical clearance.  

We will also conduct an individual online search on any successful candidates, as part of our due diligence in line with the DfE's 'Keeping Children Safe in Education'. This may help to identify any incidents or issues that have happened, which might potentially impact your ability to carry out the role and are publicly available online. Any concerns arising from the search will be discussed directly with you