ADMIN & RECEPTION ASSISTANT

Full Time, 37 hours per week

Working Hours: Monday – Friday, 8.15am – 4.15pm including 30 mins unpaid for lunch, term time only. Salary: Support Staff Scale C1-C5 FTE: (24,386 - £25,468 pa)

We are looking for a committed team player with the ability to work independently and manage their own time effectively. In return we can offer you a competitive salary, the opportunity to join the local government pension scheme (current employer contributions of 18%) and a strong sense of shared moral purpose to make a difference to the lives of young people.

The successful candidate and will be subject to an enhanced DBS check. Ringwood School is committed to safeguarding students. We welcome applications regardless of age, gender, ethnicity or religion. 

Job Description Purpose:

•  Provide support for an effective, efficient and welcoming reception service to all visitors to the school, including answering the telephone for the school and selling tickets for The Barn, our public entertainment venue (1.45 hours per day Reception cover).
•  Organise PEPs (Personal Education Plans) for Looked After Children
• Liaise with parents and outside agencies
• Provide confidential administrative support to the Safeguarding Team
• Provide administrative support to the wider school team including cover due to staff absence
• Contribute to and assist with the school’s administrative support through various computer systems
• Be able to use and fully understand the school’s Management Information System and other software applications to create spreadsheets and documents
• Assist with proof reading of internal and external documentation to be published in multiple formats
• Ensure all allocated regular or scheduled administrative tasks are performed on time
• Assist with administration of whole school events (for example Open Evenings)

• In all dealings to demonstrate care, diplomacy, professionalism and courtesy
• Answer routine queries as appropriate and refer more complex or sensitive matters to the appropriate member of staff
• Resolve or redirect queries and give advice where appropriate while maintaining school standards
• Undertake such other duties as may be reasonably required appropriate for the level of the post

Ideal Candidate:

· Proficient in Microsoft Word and Excel.

· Excellent telephone etiquette and clear communication skills.

· Capable of working both independently and collaboratively, meeting tight deadlines.

· Strong attention to detail and the ability to prioritise tasks effectively.