COLAT is driven by an unwavering ambition to be the best. We believe exceptional people create outstanding schools, transforming lives and shaping the future of every student. We have academies located in north, south and east London combining the heritage and tradition of the Corporation of London with a genuinely innovative, enterprising, and entrepreneurial ethos. We are also committed to providing training and development to all our staff, plus excellent career advancement opportunities within our evolving Trust.

 We:

-  believe strongly in the transformational nature of education operating schools in areas of significant disadvantage.

- understand that strong outcomes lead to improved life chances for our students, so we are unapologetically results driven.

- adopt a ‘warm/strict’ approach, combining high expectations with care and support meaning that we never compromise on standards or expectations

- ensure that no student’s background becomes a reason for low expectations.

provide an environment where students can learn without disruption

- maintain exemplary standards of behaviour, with systems, rituals and norms that instil strong habits

- take great pride in fostering an exceptionally positive learning environment and we work meticulously to maintain our strong ethos and culture.

About the Role 

The Parent Communications & Student Services Administrator is an integral member of the Student Services Team at the City Academy Hackney.  A key focus of the work will be developing effective lines of communication with parents and ensuring these align with Trust policies and data protection regulations.  This will range from newsletters, emails and letters, to a variety of digital content. The post holder will manage the school website and communication platforms, and produce and distribute key Academy publications.

As well as being the primary contact for parent communications, there is also an expectation the post will contribute to day to day Student Services operations, including reception cover, reprographics support, and first aid duties.

This post at The City Academy Hackney will appeal to anyone with a background in communications or PR, who enjoys the buzz of a varied and busy work environment. Term-time-only working will be a considerable asset for anyone with childcare responsibilities.

Applicants must have experience of working with the general public and of some form of community engagement. Knowledge of media best practice and safeguarding is essential.  With high level written and verbal communication skills and excellent interpersonal abilities the successful candidate will be able build good working relationships with students, staff, parents and external agencies.  A professional attitude, flexibility and proactivity will ensure effective solutions are brought to challenging scenarios.

About you

You will be:

- fully aligned with our approach, understanding the critical role that all staff play in supporting a behavioural and learning culture.

- highly effective and will strive to surpass what has been achieved.

- committed to creating an environment that promotes academic, creative, sporting, linguistic and personal achievement.

How to apply

This is an exciting time to be part of the City of London Academies Trust, and we very much hope that you will be inspired to want to join us. We are committed to investing in the next generation of COLAT people who will embody the Trust’s culture, values and ethos. If you match our ambition and want to join our dedicated team of professionals, we would love to hear from you. Candidates must address the person specification in the attached job description in no more than 1,000 words. Applications must be submitted via the MNT portal.

Closing date: Noon, 9 July 2026

Interview are scheduled to take place during the week commencing 13 July 2026

The City Academy is based in the heart of an evolving community in Hackney and we value the diversity of our workforce. We welcome candidates from all backgrounds to join our team.

City of London Academies Trust supports Equal Opportunities Employment.

City of London Academies Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks in line with Keeping Children Safe in Education, including enhanced DBS checks and a willingness to demonstrate commitment to the standards which flows from City of London Academies Trust vision and values.

The role is covered by part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role.

City of London Academies Trust Company Registration No. 04504128.