We are seeking a compassionate, proactive, and experienced Parent Support Advisor to join our dedicated team within a specialist SEND school from September 2026. This is an exciting opportunity to play a vital role in supporting families of children with special educational needs and disabilities, helping to strengthen home–school relationships and improve outcomes for our students. You will act as a key point of contact for parents and carer's, providing guidance, emotional support, and practical advice to help them navigate challenges both in and outside of school.

Key Responsibilities:

- Build positive, trusting relationships with parents and carers

- Provide advice, support, and signposting to relevant services and agencies

- Work closely with school staff, including SENCOs, safeguarding leads, and pastoral team.

-Support attendance, behaviour, and wellbeing initiatives

- Assist families in understanding SEND processes (EHCPs, reviews, support strategies)

- Organise parent workshops, drop-in sessions, and support groups

- Liaise with external professionals such as social services, health services, and local authorities

- Maintain accurate records and ensure confidentiality at all times

Essential Criteria: Successful candidates will be:

- Committed to providing the best possible educational opportunities for families of children with severe and complex learning difficulties.

- Enthusiastic and motivated to work alongside other school staff and other professionals to deliver and support learning programmes tailored to individual pupil needs.

- Supportive of the school’s values and ethos, and eager to contribute to our whole-school approach.

- Committed to safeguarding and child protection procedures.

- Open to training related to Autism, behaviours that challenge (Team Teach), and other complex needs.

- Confident, self-motivated, and capable of working independently and using initiative to ensure positive outcomes for students.

- Committed to continuous professional development and self-evaluation.

- Flexible and able to travel between the Oakfield Park Sites and attend offsite meetings as required. 

- Experienced in working with families and students with special educational needs (SEN).

Desirable (Training can be provided):

- Relevant qualifications: Safeguarding, Working with Families, Level 3 qualification or above relevant to post. 

- Experience using a recognised form of sign language (e.g., Makaton, BSL) and other communication methods.