ICT Services Technician at University of Lincoln Academy Trust
New
New
(G3 6 - G3 9)
About this Role
Working closely with the Trust IT Lead and school-based teams, the IT Support Technician will provide a professional service desk function, deliver on-site and remote technical support, and help ensure that schools can confidently meet their digital and safeguarding obligations.
This role will help us build a modern, efficient support model that enables staff and pupils to make the best possible use of technology every day.
• Provide first-line and on-site technical support across Trust schools
• Respond to and resolve service desk requests in line with Trust service standards
• Maintain accurate IT asset records and support lifecycle refresh programmes
• Support installation, configuration and maintenance of hardware and software
• Assist with knowledge base articles and user guidance to support self-help
• Promote good digital practice and provide user support where needed
• Actively contribute to the Trust’s progress toward digital and cyber security standards
Related Documents
Contact Details
Rob Scarth
01406 423 042
rob.scarth@uolat.co.uk
University of Lincoln Academy Trust
Open Data obtained from: Department for EducationLincolnshire
PE12 7PU
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