The Parent Link Worker (Family Support Officer) acts as a
vital bridge between the school and home. The primary goal is to empower
parents and carers to take an active role in their child’s education and
well-being. By providing early intervention, emotional support, and practical
guidance, you will help remove barriers to learning and ensure every child has
a stable, supportive environment to thrive in.
Key
Responsibilities
1. Family Engagement & Support
- Build
Relationships: Establish trust with parents/carers, particularly those who
may feel marginalised or reluctant to engage with the school.
- Home
Visits: Conduct home visits to assess needs and provide support in a
familiar environment.
- Crisis
Intervention: Provide immediate support to families in times of crisis,
directing them to appropriate internal or external services.
- Parenting
Programs: Organise and facilitate workshops on topics such as positive behaviour
management, healthy routines, and supporting literacy at home.
2. Multi-Agency Collaboration
- Signposting:
Act as a navigator for families to access external services (e.g.,
Housing, Children’s Social Care, Mental Health Services, and Food Banks).
- Team
Around the Family (TAF): Attend and contribute to multi-agency meetings,
ensuring the family’s voice is heard and progress is tracked.
- Safeguarding:
Work closely with the Designated Safeguarding Lead (DSL) to report
concerns and maintain rigorous records in line with school policy.
3. Improving Pupil Outcomes
- Attendance:
Monitor persistent absence and work with families to identify and resolve
the root causes of poor attendance.
- Transition
Support: Assist families during key transitions, such as moving from
Nursery to Reception or Primary to Secondary school.
- Well-being:
Identify children who may be struggling emotionally due to home
circumstances and provide 1-to-1 or small group support.