Pastoral Family Support Worker – Role Overview

The Pastoral Family Support Worker will support our children and families to help them feel safe, supported, and ready to learn. The role focuses on building positive relationships with families and removing barriers that may affect children’s attendance, wellbeing, and engagement in school. Please do call Dr Sanders to understand more about this role. 

A strong focus of this role will be improving attendance by working closely with families to understand and address any challenges they may face.

Actual Take Home Salary: £24,866 - £27411

Key Responsibilities

• Support children and families on a daily basis, building trusting and positive relationships

• Work closely with families to improve attendance, identify barriers, and support strategies to overcome them

• Be a visible and welcoming presence at the school gate, greeting children and families each morning

• Support and run the DfE Breakfast Club, including preparing and serving breakfast for all children

• Work hours are 8:00am – 4:00pm

• Carry out a lunchtime duty, including running lunchtime clubs and activities for children

• Be in the main office at the front of the school for one and a half days per week (Wednesdays all day and Monday afternoons) to:

  • Be visible and available to families

  • Answer the school phones

  • Greet parents and visitors

• Deliver small group work with children, including pastoral support and interventions

• Carry out specific support work with children as advised by external agencies (e.g. behaviour, emotional wellbeing, or social skills work)

• Work closely with school staff, leaders, and external professionals

• Undertake full DSL training and follow all safeguarding procedures

Additional Responsibilities Expected of a Family Support Worker

• Act as a key point of contact for vulnerable families

• Provide early help and signpost families to appropriate services and support

• Attend meetings with parents, school staff, and external agencies when required

• Keep clear, accurate, and confidential records of work with families and children

• Support children’s emotional wellbeing and mental health

• Promote positive behaviour and emotional regulation strategies

• Support children during times of transition or change

• Work in line with school policies, including safeguarding, behaviour, and attendance

• Maintain professional boundaries and confidentiality at all times

• Contribute to a calm, caring, and inclusive school environment