We are seeking an enthusiastic and committed individual to join our Pastoral and Inclusion team, with a key focus on Targeted Support (TS). The core purpose of the role is to support students in improving their behaviour and engagement, ensuring they meet the school’s high expectations for conduct, learning, and personal development. The successful candidate will play a central role in enhancing the TS provision, working closely with students, staff, and parents to deliver consistent, high-quality support. Through effective guidance and positive interventions, you will help students make sustained improvements, enabling them to thrive academically and socially within a culture of high standards and accountability.

MAIN ACTIVITIES AND RESPONSIBILITIES

· Enhance and develop the Targeted Support (TS) provision over time, ensuring it meets the evolving needs of students.

· Serve as TS Form Tutor for a key stage, including:

o Supporting investigations into behavioural incidents and determining appropriate sanctions.

o Working closely with parents, including making phone calls and holding meetings.

o Leading form time, break, and after-school sessions to help students regulate and reflect on their behaviour.

o Developing strategies and personalised targets to improve behaviour and engagement.

o Monitoring and reviewing progress, liaising with teachers and pastoral staff to ensure consistent support.

o Support students with successful reintegration out of TS, working with teaching staff to ensure a smooth and sustained return.

o Maintain accurate and timely records of all communications and interventions on school systems (e.g. Bromcom/MyConcern/Edukey), ensuring a clear audit trail.

· Provide administrative support to the wider TS team, including making phone calls home and booking meetings.

· Proactively plan tutorial activities to address common student challenges and equip them with strategies to overcome barriers to learning and behaviour.

· Develop and maintain Individual Education Plans (IEPs) for all TS students, regularly reviewing them and liaising with teachers to ensure consistent implementation.

· Contribute to the assessment and review of TS students with additional needs, including providing evidence and reports to support referrals and applications for Education, Health and Care Plans (EHCPs)

· Facilitate mediations between TS students and staff, or between TS students themselves, to resolve conflicts constructively.

· Lead on Restorative Justice course delivery and collaborate with colleagues to develop resources and new courses.

· Oversee attendance support for TS students, including first-day calling.

· Act as the first point of contact for TS students who are dysregulated, providing support to help them manage their behaviour, follow instructions, and re-engage safely with school routines.

· Manage administration for Rapid Response and Early Help referrals.

OTHER DUTIES

· Act as a Student Marshall when required, supervising during breaks and lesson changeovers, managing incidents, and intervening to prevent escalation.

· Serve as an Inclusion Coordinator when required, supervising designated inclusion and relocation areas and overseeing after-school detentions.

· Implement school policies on Equal Opportunities, Anti-Bullying, Child Protection, and Behaviour, reporting concerns through the appropriate channels.

· Be flexible in responding to the needs of the school, including duties beyond normal working hours where necessary.

We expect our Targeted Support Officer to:

· Maintain high expectations of students and support them in meeting behavioural and personal goals.

· Make clear to students what is expected of them, consistently reinforcing positive behaviour.

· Reward and praise students when they demonstrate the right choices and effort.

· Build positive relationships with students, valuing their efforts and achievements.

· Make time to get to know individual students, understanding their needs and motivations.

· Apply behaviour management strategies consistently, separating the behaviour from the individual.

· Be flexible and prepared to adapt approaches to influence positive behaviour change.

· Collaborate effectively with colleagues to enhance TS provision and resolve issues.

· Engage confidently and constructively with parents, keeping them informed and involved in their child’s progress.

· Remain professional and composed, resetting relationships after incidents and reporting concerns promptly.

· Always report incidents in writing and keep their Line Manager informed of situations that may escalate, allowing timely intervention.

· Demonstrate loyalty to the students and staff, maintaining integrity and consistency in all interactions.

The nature of the role is such that flexibility and self-motivation are crucial to success. All staff are responsible for promoting and safeguarding the welfare of students by always ensuring compliance with the school’s Safeguarding and Child Protection Policy. All staff must report any actual or potential risks to the safety or welfare of students to the Designated Safeguarding Lead. This document summarises the main responsibilities of the post. No Job Description can be fully comprehensive and this is, therefore, subject to review and modification, as necessary.