Job Title: Pupil Support Officer

Contract: Permanent, 37 hours per week, 38.4 weeks per year

Salary (FTE): ALT Grade E – £26,196.00 to £27,255.00

Salary (Actual): ALT Grade E – £22,105.48 to £22,999.12

Closing Date: Sunday 22nd February 2026, Midday

We are seeking an outstanding Pupil Support Officer who wants to make a difference in the development of young people.

This is an exciting opportunity for an individual who will consistently demonstrate the ability to enthuse and motivate young people, show compassion and empathy, and have the determination and discipline that is needed to support all students to thrive.

About us:

We are a popular, oversubscribed and successful school - the first all-through (4-18) school in Cambridgeshire. We have a vibrant learning community enabling students to flourish both academically and socially. Our central ethos of care, respect for the needs of others, courtesy and a warm community feel provides an atmosphere where our students can make the very best of their talents to achieve success and are inspired to fulfil their potential.

About the role:

As a Pupil Support Officer at Cromwell Community College, you will play a vital role in supporting students throughout their academic journey by delivering high-quality pastoral care.

In this role, you will work closely with pupils on a daily basis, act as a key point of contact for parents and carers, and liaise with external agencies to ensure pupils receive the support they need - strong communication skills are key!

You will also facilitate restorative conversations between pupils, meet with students to address attendance concerns, and identify, recognise, and support the individual needs of each pupil.

Working pattern:

Monday to Thursday 08:15 – 16:15, Friday 08:15 – 15:45

The Ideal Candidate:

• Has a desire to ensure support, opportunity and challenge is available for all students under their care.
• Demonstrates excellent teamwork, organisation and attention to detail.
• Is able to create a positive working environment.
• Will guide and support other staff to achieve the academy’s goal of ensuring every child can succeed.
• Has experience working with school aged students, in a professional setting.
• Is reflective, resilient, ambitious, and committed to professional growth.
• Will engage with all aspects of school life, including parents and the wider community.

If you are ready for the next chapter of your career, we would love to hear from you.

Why Join Us?

By joining Cromwell Community College, you can look forward to working in a positive and welcoming environment, as part of a supportive, collaborative team, with opportunities for personal and professional growth.

As part of the Active Learning Trust, you will gain access to:

• Vivup Benefit System
• Employee Assistance Programme
• Cycle to Work Scheme
• Local Government Pension Scheme 

We encourage you to visit us to find out more about this exciting opportunity. Please contact Vicki Walpole, at vwalpole@cromwell.cambs.sch.uk, to arrange a visit or for further information.

The Active Learning Trust is committed to safeguarding and promoting the welfare of all children and young people. We expect all staff to actively share this commitment. All adults working in our Trust in whatever capacity will be part of a thorough safer recruitment process. All appointments will be subject to pre-employment checks including the taking of satisfactory references and enhanced criminal record clearance in line with the need to create and maintain a safe culture.

The Active Learning Trust reserves the right to interview and appoint prior to the advert closing date. With this in mind, we encourage you to apply as soon as possible.

To ensure we recruit and retain the best talent, all new employees recruited to the Active Learning Trust (leadership, teaching and support staff) will be subject to a 6 months’ probation period at the start of their employment (except for Early Career Teachers who are subject to a Statutory Induction Period). This policy aims to assess new employees' alignment with our culture, teaching standards, and student needs.  It is designed to foster success; with regular evaluations and support mechanisms in place, helping us to identify and nurture talent. 

We value diversity and welcome applications from all, including those with protected characteristics under the Equality Act. Flexible working will be considered for all roles deemed suitable.