We have an exciting opportunity
for an experienced Technician to join our IT Services team; providing a
reliable and robust IT service which supports the learning and administrative
needs of the college. In this role, you will be responsible for providing
technical support to staff, students and other stakeholders through the
effective use of the college service desk system.
You must have a real interest and natural enthusiasm for working within IT, with an awareness of developments in computer technology. The IT Technician will have the opportunity to work on a number of different projects across the IT estate including software and hardware installations, college wide events and supporting the network infrastructure. You should be motivated to explore how technologies can be used and applied within an educational environment and be keen to develop future projects in line with the college’s strategic objectives.
The ideal candidate will be able to use their own initiative, demonstrate practical knowledge and problem-solving skills whilst maintaining effective and open communication with the end user. As part of the established IT Department, the IT Technician will also contribute to the System Maintenance Documentation; providing new procedures and updates as necessary.
Emily James
ejames@loreto.ac.uk
